BSOD's-- Multiple stop codes

Original Title: BSOD, what is causing it?

OS: Windows 7 Pro x64
Mobo:ECS 8400a
CPU:AMD 4800+
GPU: 9800gtx+
PSU: Forget the model but I have tested the voltages with a multimeter and everything is normal.


I have been having BSOD on and off for a few months now and am getting tired of it. I can't narrow it down by myself so I am asking for some help.

It seems to happen most when I am playing a game (mostly bad company 2) but sometimes for whatever reason it's random.

Their is no overheating of any devices(plenty of cooling).
I have run memtest with 0 errors.
Reinstalled Windows 7 x64.

Here are the mini dumps going back almost a month...
Any help is always appreciated and thanks in advance.

==================================================
Dump File         : 123011-23415-01.dmp
Crash Time        : 12/30/2011 8:57:29 AM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`02a7a334
Parameter 3       : fffff880`07c8f180
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+664c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.20994 (win7_ldr.110622-1505)
Processor         : x64
Crash Address     : ntoskrnl.exe+664c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\123011-23415-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 291,744
==================================================

==================================================
Dump File         : 123011-18532-01.dmp
Crash Time        : 12/30/2011 8:20:40 AM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02fc1f24
Parameter 3       : fffff880`009a9748
Parameter 4       : fffff880`009a8fb0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+578f24
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.20994 (win7_ldr.110622-1505)
Processor         : x64
Crash Address     : ntoskrnl.exe+578f24
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\123011-18532-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 266,576
==================================================

==================================================
Dump File         : 122911-18189-01.dmp
Crash Time        : 12/29/2011 6:52:32 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00000403
Parameter 2       : fffff683`ff7f0900
Parameter 3       : b4000001`14138025
Parameter 4       : fffff8a0`06583dca
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+664c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.20994 (win7_ldr.110622-1505)
Processor         : x64
Crash Address     : ntoskrnl.exe+664c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\122911-18189-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 283,960
==================================================

==================================================
Dump File         : 122911-17830-01.dmp
Crash Time        : 12/29/2011 6:50:25 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041284
Parameter 2       : 00000000`1544b001
Parameter 3       : 00000000`000000b6
Parameter 4       : fffff700`01080000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+664c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.20994 (win7_ldr.110622-1505)
Processor         : x64
Crash Address     : ntoskrnl.exe+664c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\122911-17830-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 291,520
==================================================

==================================================
Dump File         : 121811-16894-01.dmp
Crash Time        : 12/18/2011 12:16:40 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`083be2f0
Parameter 3       : fffff800`00b9c518
Parameter 4       : fffffa80`040642a0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+664c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.20994 (win7_ldr.110622-1505)
Processor         : x64
Crash Address     : ntoskrnl.exe+664c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\121811-16894-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 1,189,784
==================================================

==================================================
Dump File         : 121311-14133-01.dmp
Crash Time        : 12/13/2011 10:44:55 AM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02aa2ef3
Parameter 3       : fffff880`03139568
Parameter 4       : fffff880`03138dd0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+89ef3
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.20994 (win7_ldr.110622-1505)
Processor         : x64
Crash Address     : ntoskrnl.exe+89ef3
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\121311-14133-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 291,800
==================================================

==================================================
Dump File         : 121211-18064-01.dmp
Crash Time        : 12/12/2011 10:06:56 AM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`02dc477d
Parameter 3       : fffff880`062ecea0
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.20994 (win7_ldr.110622-1505)
Processor         : x64
Crash Address     : ntoskrnl.exe+705c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\121211-18064-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 121211-19531-01.dmp
Crash Time        : 12/12/2011 10:05:42 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041284
Parameter 2       : fffff680`00174001
Parameter 3       : 00000000`000000da
Parameter 4       : fffff700`01080000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.20994 (win7_ldr.110622-1505)
Processor         : x64
Crash Address     : ntoskrnl.exe+705c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\121211-19531-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 291,800
==================================================

==================================================
Dump File         : 120411-15990-01.dmp
Crash Time        : 12/4/2011 9:59:49 AM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`10bbd47b
Parameter 3       : fffff880`03824b40
Parameter 4       : 00000000`00000000
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+2847b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+705c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\120411-15990-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 291,800
==================================================

==================================================
Dump File         : 112911-20763-01.dmp
Crash Time        : 11/29/2011 7:49:36 AM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`04bd2060
Parameter 3       : fffff800`04050518
Parameter 4       : fffffa80`085d9350
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.20994 (win7_ldr.110622-1505)
Processor         : x64
Crash Address     : ntoskrnl.exe+705c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\112911-20763-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 1,221,568
==================================================


 

Question Info


Last updated April 11, 2018 Views 1,618 Applies to:
Answer

Hi,

Automatic updating programs will fail, and sometimes spectacularly (bad), so it is best
to update the BIOS, low level chipset drivers, and the major on-board and separate
device drivers manually using the methods in the troubleshooters - run DriverView -
set VIEW to Hide Microsoft drivers - update those without Dump in their names.
Check at System Maker/Motherboard Maker for the BIOS, chipset, and on-board drivers.

===============================================================

As expected the information from the muliple minidumps was not very helpful and there
could be a hardware element is these issues.

Results verified by WinDBG, DumpCHK, and BlueScreenView.

The Bug_Check were 1A (4), 3b (3), 9f (2), and 7E (2).


The most telling were the 9F CAUSE usbhub.sys which is a Windows component which
means something else drove it into Fault. Root cause was probably RTL8192su.sys
which is the Realtek network driver.

BugCheck 9F, {3, fffffa8004bd2060, fffff80004050518, fffffa80085d9350}
Probably caused by : usbhub.sys

>[ 16, 3]   0  0 fffffa8005334050 00000000 00000000-00000000   
       Unable to load image \SystemRoot\system32\DRIVERS\RTL8192su.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8192su.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8192su.sys
 \Driver\RTL8192su

RTL8192su.sys dated 11/11/2009 Realtek RTL8192SU driver.

Check with the device maker for the USB network device if not name Reatek and
only after that check for an even newer driver at Realtek.

Two sets of drivers at Realtek - both links point to the same page and the drivers seem
to be identical versions, dates, and sizes.

These are date 9/22/2011 :

RTL8192DSU drivers
http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=48&PFid=48&Level=5&Conn=4&DownTypeID=3&GetDown=false&Downloads=true#RTL8188SU

RTL8192SU drivers
http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=48&PFid=48&Level=5&Conn=4&DownTypeID=3&GetDown=false&Downloads=true#RTL8192SU

=============================================================

One thing I would do is remove ALL power then reseat the cards. memory, and cables
(on both ends) - actually remove and replace - do not just snug. Remove the dust
bunnies, ensure the vents are clear, and try using a small fan blowing into the intakes
to reduce the effect of heat.

BiosMajorRelease = 8
BiosMinorRelease = 15
BiosVendor = American Megatrends Inc.
BiosVersion = 080015
BiosReleaseDate = 01/13/2010 <- check ECS for updates to the BIOS, low level chipset
drivers, and the major on-board and separate device drivers.
SystemManufacturer = ECS
SystemProductName = GeForce 8000 series
SystemFamily =                      
SystemVersion = 1.0                  
SystemSKU =                      
BaseBoardManufacturer = ECS
BaseBoardProduct = GeForce 8000 series
BaseBoardVersion = 1.0      

ECS - Support
http://www.ecsusa.com/ECSWebSite/Category/Category_List.aspx?MenuID=3&LanID=9

ECS - Downloads
http://www.ecsusa.com/ECSWebSite/Category/Category_List.aspx?MenuID=4&LanID=9

=================================================================

After the above run DriverVerifier to see if it produces a minidump to help determine cause.

Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users
http://support.microsoft.com/kb/244617 

How To Troubleshoot Driver Problems in Windows Vista or 7.
http://www.winvistaclub.com/t79.html 

Using Driver Verifier
http://msdn.microsoft.com/en-us/library/ff554113(v=VS.85).aspx 

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issueshttp://www.youtube.com/watch?v=_VwIDD9xngM

Driver Verifier
http://www.techsupportforum.com/2110308-post3.html

Using Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.php 

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issues
http://www.youtube.com/watch?v=_VwIDD9xngM 

You can disable Driver Verifier
http://support.microsoft.com/kb/244617 

Start - type in Search box -> verifier /reset      hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message. Also check with
MyEventViewer at the time of the BlueScreen.

If DriverVerifier creates a minidump upload it and post the link here so we can analyze it.

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.



Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Answer

Got rid of everything Realtek related (don't use the device anyways) and started to run Driver Verifier. While booting it crashed almost instantly. Turns out it was a bad sound driver for my IDT HD audio codec so I updated and continued to run driver verifier, it crashed several more times due to dameon tools and rivatuner. Got rid of those and for now, all seems well. Have not had a BSOD in a couple days, I will continue crossing my fingers.

 

Thanks for all your help, really made a difference!

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