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BSOD with VIDEO DXGKRNL FATAL ERROR

I know there's a ton of this types of questions, I've been trying to see what was the cause of mine, I can't seem to understand it. I need help. Don't have the knowledge to solve this on my own.

Last night I was playing LoL, was able to finish every game, after the game it would bluescreen, opening balatro did the same after like 5 mins of playing, today was trying to screenshare my pc on discord and it happened twice.

Tried clean installing previous graphics card driver, searching windows updates, malwarebytes, virus scan. Don't know what else to do.

Its a laptop, model:

ASUS TUF Gaming FX505GD

Don't know what else information I can give

I have the dump files in the following drive:

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My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

The minidump files indicates that the cause of the BSOD is "nvlddmkm.sys" which is an NVIDIA driver.

Did you uninstall the current driver using DDU tool before installing another one?

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Should I install the most recent one (which I think coincides to when it started bluescreening) or the previous version?

Also, where do I find the ddu? Is it this one?

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The previous version, yes this is the correct link.

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I used the ddu to uninstall. Rebooted the pc, and before installing the driver again, I went to check on the device manager and this appears:

Image

Isn't it supposed to not have any driver? Should I proceed with the installation of the new driver update or use the ddu again?

I put windows updates on pause before using the ddu btw. Thanks!

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This is normal, Windows will install the basic driver for your GPU.

You can manually download and install the driver from the NVIDIA website.

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I did all the steps, used the ddu, installed the previous version, still got a bsod when after opening a game.

I added the dump file onto the previous drive:

https://drive.google.com/drive/folders/1bC7cadADDMox9yi9ApEf-51cjCGAT1yQ?usp=sharing

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It still indicates the same cause, do you have NVIDIA Overlay activated in the NVIDIA APP?

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Yes I do. Do you want me to deactivate it and try again?

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Yes, check if the issue persists with the overlay disabled.

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Still BSOD, I uploaded the new dump file. Do you want me to also upload the event log?

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Last updated April 18, 2025 Views 32 Applies to: