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BSOD with different codes unable to understand.

I am facing BSOD from a while with different error codes, i updated my drivers and bios too still i am getting the issues. I have attached the mini dump files, please help me to resolve the issue.

link for mini dumps- Minidumps

my system info -system info

Please help.

Hi Chetan,
I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

There were a wide variety of crashes.

Looks like a Memory test is required.

I suggest you to Run memory test for at least 8 passes, preferably Overnight.

https://www.tenforums.com/tutorials/14201-memte...

When the test completes post back the Image(You can use your phone's camera).

Disclaimer:
There are links to non-Microsoft websites which would provide accurate and safe information. Watch out for ads on the sites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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Thanks Sumit, I'll run the test and get back with results.

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Looking forward to the updates Chetan.
Sumit

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This is what was the result after mem test after 9 passes.Image

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Thank you. Apparently the memory is okay.

To better understand the issue, please see the article below on how to share System logs.

http://www.yourwindowsguide.com/2017/12/how-to-...

Content on the above blog is written by a Microsoft MVP so it is safe. However, do watch out for the ads.
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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Hi Sumit, here are the log files, for system and applications as you requested.

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Thank you. Apparently there are some noticeable problems: 

The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.


The driver detected an internal driver error on \Device\VBoxNetLwf.


There is an error in the TPM hardware. Please see if restoring BIOS helps. If not, consult the computer manufacturer.

Please uninstall/reinstall Virtualbox.
Sumit

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Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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Thanks Sumit,

I have uninstalled Virtualbox. I haven't faced the issue since 2 days, but my laptop stops responding to commands although i can move cursor and click on windows button, it shows windows menu but if i select anything it doesn't follow up not even restart or shutdown. Also can you please elaborate about  TPM hardware and what problems might i face?

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>>Also can you please elaborate about TPM hardware and what problems might i face?

It might be related to the issues you are facing. TPM protects unauthorised changes to the hardware and protects the data. For that you may have to ask the computer manufacturer if no BIOS updates are available.
Sumit

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Thanks Sumit. I'll contact the manufacturer.

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Last updated June 3, 2020 Views 160 Applies to: