BSOD when trying to launch fortnite.

Fortnite started doing this about a day ago because it was working perfectly fine before that. Now, when I try to launch it by double-clicking it from my desktop, it crashes my computer and sends me to the BSOD. I have tried deleting the game and downloading it multiple times, but it hasn't done anything. Its done this before but randomly one day started working I'm wondering if there is a permanent solution. Please help in any way you can thank you.

PC specs

B550 asus-tuf motherboard plus wifi

Geforce rtx 3060

AMD ryzen 5 3600

2 Samsung 970 SSD

Seagate 1tb HD

DDr4 Gskill RAM 2 8gb


https://1drv.ms/f/c/ca34e0d3c8c28c24/EpDNbAIDdoVChePr6M-IXfUBRI7uvHPDPgkG1gN_eA-D5A?e=9Iy1CC
these are the dmp messages I got when trying to launch Fortnite.

Hi, I'm Jan and I'm happy to help you today. I'm sorry you're having this problem. The dmp file indicates that the AMD-RAID drivers rcbottom.sys are causing the crash.
Here are some things you can try.

Press the Windows key + X
select Device Manager
Expand Storage controllers
Select the RAID or StoreMI Bottom drivers
Then select Update driver
choose the "Browse my computer for driver"
Click "Let me pick drivers available drivers"
From the list select the Standard SATA AHCI controller or the older version of the drivers

If that doesn't work, Download the latest Raid and Chipset drivers from the Motherboard Manufacturer's support website and install them.

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Question Info


Last updated April 20, 2025 Views 18 Applies to: