BSOD: what is ntkrnlmp.exe (nt!kebugcheckex+0x0) and why is it crashing my windows 10 64-bit lenovo

Please upload no more than three copies of your dump files that were created during the last 14 days as shared files to your OneDrive with a link here.

Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To show hidden files select the keyboard shortcut Win+S, type File Explorer Options in the Search box and click Folder Options in the drop down menu. Select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

What is your computer make and model? If not a branded computer what is your motherboard make and model?

Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy to work with.

http://www.nirsoft.net/utils/driverview.html

Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut Win+R, type msinfo32 and press the ENTER key. Select File, Export and give the file a name noting where it is located. Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

Thanks Gerry. I'm working with a Lenovo ThinkPad W540.

Here's the OneDrive info: https://1drv.ms/f/s!AsmUUyWu99q9gSDRtqGU3NewQjIr

Appreciate your help!

Update the Lenovo Power Management driver to version 1.67.12.18:

https://download.lenovo.com/pccbbs/mobiles/n1mku52w.exe

Update the Realtek High Definition Audio driver to version 6.0.1.7746:

https://download.lenovo.com/pccbbs/mobiles/n10a513w.exe

Update the Intel(R) Management Engine Interface to version 11.0.0.63:

https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/grra07ww.exe

Update the Intel Chipset driver to version 10.1.1.9:

https://download.lenovo.com/pccbbs/mobiles/n17ha03w.exe

Update the Intel Rapid Storage Technology driver to version 14.5.0.1081:

https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/gmit07ww.exe

Update the NVIDIA Quadro K1100M driver to version 376.62:

http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/Quadro_Certified/376.62/376.62-quadro-grid-desktop-notebook-win10-64bit-international-whql.exe&lang=us&type=Quadro

Please restart your computer and allow 20 minutes for the system to run before uploading information required to help me investigate your problem. When examining Event Viewer log files many, not all, problems show in the period immediately after the computer has been booted.

Please provide an updated copy of your System Information file. To access your System Information file select the keyboard shortcut Win+R, type msinfo32 and click OK . Place the cursor on System Summary. Select File, Export and give the file a name noting where it is located. Click Save. Files in the txt file format are preferred.Do not place the cursor within the body of the report before exporting the file.The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. If the report is in a language other than English, please state the language.

Please upload to your OneDrive and share with everyone a copy of your System log file from your Event Viewer and post a link here. Please remove any earlier copies of the logs from your OneDrive.

To access the System log select the keyboard shortcut Win+R, type eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

Ta. Here's the link: https://1drv.ms/f/s!AsmUUyWu99q9gSDRtqGU3NewQjIr

Is there a setting I need to invoke to make sure these updates are a part of the routine updates?

Please upload to your OneDrive and share with everyone a copy of your System log file from your Event Viewer and post a link here. Please remove any earlier copies of the logs from your OneDrive.

To access the System log select the keyboard shortcut Win+R, type eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

System log file added. Thanks

https://1drv.ms/f/s!AsmUUyWu99q9gSDRtqGU3NewQjIr

Thanks ZigZag. Driver Verifier run and mini memory dump uploaded to the drive (only one new one that has content). BSOD identified ApsHM64.sys as the failure point. Have included latest msinfo and System log

https://1drv.ms/f/s!AsmUUyWu99q9gSDRtqGU3NewQjIr

Memtest not run

ApsHM64.sys is the Lenovo Active Protection System.

Update the Lenovo Active Protection System to version 1.82.0.3:

https://download.lenovo.com/pccbbs/mobiles/n1msk03w.exe

Readme:

https://download.lenovo.com/pccbbs/mobiles/n1msk03w.txt

Two repeating errors every time the computer is booted.

Select the keyboard shortcut Win+S, type Services, click View local services in the drop down list and press the ENTER key. Locate NetTcpPortSharing service in the list. Check that it has started and that the StartUp type is Automatic. If it is not set to Automatic right click and select Properties, General tab. There is a box after StartUp type. The options are available on a drop down by clicking on the arrow down to the right of the box. Make the change and click on Apply and OK. Restart the computer and check whether it has started.

Log Name:      System
Source:        Server
Date:          04/02/2017 05:05:34
Event ID:      2511
Level:         Warning
Description:
The server service was unable to recreate the share My Apps because the directory C:\ProgramData\BlueStacks\UserData\Library\My Apps no longer exists.  Please run "net share My Apps /delete" to delete the share, or recreate the directory C:\ProgramData\BlueStacks\UserData\Library\My Apps.

Select the keyboard shortcut Win+R, type "net share My Apps /delete" to delete the share and press the ENTER key, or enter File Explorerer and recreate the directory C:\ProgramData\BlueStacks\UserData\Library\My Apps.