BSOD on Netflix in Edge

When I watch Netflix on Edge, sometimes I get total freezes of the OS and BSODs with Video_SCHEDULER_INTERNAL_ERROR message right after the freeze. I don't know specific whys and whats that precede the problem, aside from watching Netflix itself. I've managed to find errors in the Event Viewer (the link: https://1drv.ms/u/s!ArWvOy5UYEOnhPF0RTrTqrCHWl1VOQ?e=5O5Hqe ) and a memory dump (the link: https://1drv.ms/u/s!ArWvOy5UYEOnhPFyw3NGgmRCqpq1uw?e=3FcIz4 ). 

I have already tried a clean reinstall of my NVidia drivers with no effect.


The first Error message is described as follows:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000119 (0x0000000000000002, 0xffffffffc000000d, 0xfffff5807b9c0960, 0xffffb90a021d6c90). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: c42f36aa-e9fb-4e93-a7ed-672f5b6048cb.

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Hi Рустам
I am Dave, an Independent Advisor, I will help you with this . . .
Your data indicates it is the device driver on your video card that is causing the system crashes
1
Open Device Manager (accessible by right clicking your Start Button)
Expand the Display Adapters Section
Right click your video card and choose Properties
On the Driver Tab, choose 'Roll back Driver'
Restart your PC once done . . .
2
If that option is not available or does not resolve the issue, go to the support page for your device on the manufacturers website, then download and install the video driver they recommend, it may well be an older version to the one you are currently running
3
I also notice you are on a Windows 10 Insider Build, those versions can tend to be unstable and will sometimes cause blue screens . . .
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Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Last updated September 12, 2021 Views 228 Applies to: