Update: Just got this error again. I uploaded a 2nd .dmp file to the sky drive. Listed at the bottom below the 1st link.
I just opened my new laptop this afternoon - Gateway NV5425u.
I have been installing some new applications (itunes, picassa, chrome, microsoft security essentials - after uninstalling Norton trial, ...) and while adding folders to my itunes library from a network drive I got a BSOD. I was not able to capture any of the details from the actual BSOD, but was able to capture the data from the
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
C:\Michele\AppData\Local\Temp\WER-40263-0.sysdata.xml ◄- i can't locate this file on my hard drive?
I saw another post that asked the user to upload the minidump files to a skydrive, I only had one file & it is posted here:
http://cid-2fcb13a425961dd4.skydrive.live.com/self.aspx/.Public/010910-21138-01.dmp (2nd instance)
Help would be greatly appreciated.
Operating System: Windows 7