BSOD Kernel Power 41 - Bug Check Code 270

Please help me identify the issue. Below is the error in details. I will also post the minidump files as a onedrive link below.

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  270

  0x2d

  0xffff808a6b7c0c70

  0xffff808a6bb9e2c0

  0xfffffe0cc6506a28

  0

  0

  0

  0

  false

  0

  0

  false

  0

  0

  false

  false

  0

  0

  1

  0

 

 

Minidump: Minidump.zip

Hi, I am Dave, I will help you with this.

Your minidump file indicates that it is the device driver on your graphics that is causing the system to crash

Completely remove the current graphics driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics driver.

A slightly older version of that driver is more stable than the latest version.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Hello. I have 2 graphics cards on my laptop. Both a radeon 760M and an RTX 3050. Which card is causing the issue can you know? I'm 90% sure it's the AMD card because my laptop was unplugged when the BSOD occurred and when unplugged, my dedicated graphics card is off.

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It is the drivers for the dedicated RTX 3050 card that needs to be re-installed.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Question Info


Last updated April 16, 2025 Views 140 Applies to: