BSOD code 124

Hello I just got a BSOD code 124. Not really sure how to find out what happened.

I have the minidump file but how do I post it on here? Thanks!

 

Question Info


Last updated December 26, 2017 Views 221 Applies to:
Answer
Answer
Hi,

If you are over-clocking anything STOP!

BugCheck 124, {0, fffffa800eb18028, bf800000, 124}

Probably caused by : GenuineIntel

Processor :

CP  F/M/S Manufacturer  MHz PRCB Signature    MSR 8B Signature Features
 7  6,60,3 GenuineIntel 4376 0000000900000000                   21193ffe
                      Cached Update Signature 0000000900000000
                     Initial Update Signature 0000000900000000

Processor report :
==============================================
Common Platform Error Record @ fffffa800eb18028
-------------------------------------------------------------------------------
Record Id     : 01cf7c42e90dcfe4
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 5/31/2014 4:20:30 (UTC)
Flags         : 0x00000000

==============================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800eb180a8
Section       @ fffffa800eb18180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000007

==============================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800eb180f0
Section       @ fffffa800eb18240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000007
CPU Id        : c3 06 03 00 00 08 10 07 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800eb18240

==============================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800eb18138
Section       @ fffffa800eb182c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL0_WR_ERR (Proc 7 Bank 1)
  Status      : 0xbf80000000000124
  Address     : 0x000000041b88df80
  Misc.       : 0x0000000000000086


1. That is likely to be the processor, the heat sink, or even the compound between them. And
it could even be other hardware such as the motherboard. If over-clocking STOP. Inspect those
and replace the compound.

2. Remove ALL power then reseat the cards, memory, and cables (on both ends when possible)
- actually remove and replace - do not just snug. Clean out the dust bunnies, clear the vents,
and ensure all the fans are working. Try adding a small fan blowing into the intake to see
if that helps (heat related does not always mean excessive heat since a single component
could be too sensitive to even the normal levels of heat).

3, Check with ASUStek Support, their on-line documentation and drivers, and ask in their forums
about any known issues. Update the BIOS, low level chipset drivers, and the major on-board and
separate device drivers (see driver update methods previously posted).

BiosVersion = 1205
BiosReleaseDate = 06/26/2013
SystemManufacturer = ASUS
SystemProductName = All Series
SystemFamily = ASUS MB
SystemVersion = System Version
SystemSKU = All
BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = SABERTOOTH Z87
BaseBoardVersion = Rev 1.xx

4. You are running Daemon Tools which has been known to be involved in such issues. Uninstall
it until you have resolved the problem.

dtsoftbus01.sys dated 6/20/2013 DAEMON Tools Virtual Bus Driver.

5.
Use ALL the methods in the previous replies.

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.




Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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