BSOD caused by ntoskrnl.exe

Hello

I have been having BSOD crashes with IRQL_NOT_LESS_OR_EQUAL with the reason being "ntsokrnl.exe". It seems to happen whenever I run video games.

Minidump link:

System Specs:

Edition Windows 11 Pro
Version 23H2
Installed on ‎11/‎21/‎2023
OS build 22631.2715
Experience Windows Feature Experience Pack 1000.22677.1000.0
Processor 13th Gen Intel(R) Core(TM) i5-13600K 3.50 GHz
Installed RAM 64.0 GB (63.8 GB usable)
System type 64-bit operating system, x64-based processor
Video Card: NVIDIA GeForce RTX 2070 Super

Onboard Card: Intel UHD Graphics 770

So far I've:

Done a reinstall of windows

Done memtest86 all tests passed cleanly

Checked the health of my SSDs/HDDs and none of those showed any issues

Ran the sfc scannow and the DSIM commands several times

Replaced the PSU since there were times when the power just cut out without a BSOD

Unseated and reseated all the ram and the video card.

Updated all drivers through device manager

Monitored temperature of my computer to make sure it isn't a heat thing (never gone above 50C).

I downloaded bluescreenviewer to look at the minidump file but honestly don't really know what I'm looking at here to try and find another fix. Currently downloading windows ISO to try and do the install upgrade method.

Image

Hi Tristian,
I'm Sumit, here to answer your query at the Microsoft Community.

No drivers were named in the crashes.

The next step,
Let us try finding any misbehaving driver
Enable Driver Verifier:

http://answers.microsoft.com/en-us/windows/wiki...
(Must create a Restore point before)

Upload the newer dumps when you get Driver_Verifier_detected_voilation.

Please note that the system might crash before you reach the desktop-if it does please let us know so that we can guide you to disable Verifier.
Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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Question Info


Last updated April 16, 2025 Views 95 Applies to: