Q: BSOD BCcode 24 This thread is locked from future replies

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.
  Locale ID:    1033

Additional information about the problem:
  BCCode:    24
  BCP1:    00000000000C08A5
  BCP2:    0000000000000000
  BCP3:    0000000000000000
  BCP4:    0000000000000000
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:

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more than 12 dumps within a month, how to troubleshoot?



Heres some general help on bsod

The NTFS_FILE_SYSTEM bug check has a value of 0x00000024. This indicates a problem occurred in ntfs.sys, the driver file that allows the system to read and write to NTFS drives.

One possible cause of this bug check is disk corruption. Corruption in the NTFS file system or bad blocks (sectors) on the hard disk can induce this error. Corrupted SCSI and IDE drivers can also adversely affect the system's ability to read and write to disk, thus causing the error.


So first i would run a check disk on drive c:

  1. Open the "Computer" window
  2. Right-click on the drive in question
  3. Select the "Tools" tab
  4. In the Error-checking area, click <Check Now>.

if that doesnt fix i would try and run a hardware check on the harddisk. See if that has an errors.

let us know how you get on.

Did this solve your problem?

Sorry this didn't help.

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Question Info

Views: 23,425 Last updated: March 16, 2018 Applies to: