Brand new Microsoft Sculpt Keyboard stops working after a few minutes

The keyboard works for a few minutes and then stops responding. I have to take the batteries out and put them back in and it starts working. Would appreciate and help. Thanks.
Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.
We recommend you to try the steps provided on this link for sculpt keyboard issues:
https://answers.microsoft.com/en-us/windows/for....

Hope one of the steps mentioned will fix the issue.

Sincerely,
Louie

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Last updated January 11, 2024 Views 1,043 Applies to: