"Boot Device Not Found Please Install operating system on hard drive" after Windows 10 update

After the latest Windows 10 update when I turn on my computer I get a black screen with
"Boot Device Not Found Please install and operating system on your hard disk Hard Disk (3F0)

I've done all the suggested procedures suggested by HP and nothing works (checked the hard drive both quick check and full check for errors -
none found; reset BIOS to factory default, hard reset by removing battery etc.. nothing.

Can't get Windows to load,so I can't get to system reset, system recovery or system restore.

My laptop, an HP Envy M7 Notebook didn't come with a Recovery Disk nor a Windows 10 disk. I know my laptop
came with Windows 8.1 installed and I did the free upgrade to  Windows 10. After the last Windows 10 Update
I cannot log into my laptop, Windows 10 isn't loading, can't get anywhere near my Desktop screen, just get a black

screen with the message "boot device not found/ please install operating system on your hard disk (3F0)"

message and have googled to try to find a solution.

I am at a loss. Money is tight because I have been unemployed for a year and a half so this couldn't happen
at a worse time.

The best sounding solution I was able to find was to make a Media Creation Tool on a DVD. Alas under
Repair Your Computer none of the Troubleshooting options work:
- System Restore - gives me an error "to use system restore you must specify which Windows installation to restore.
Restart this computer select operating system then select System Restore (Alas I don't get a list of operating systems.
- Go Back to Previous Version - When I click go back to Previous Version it says "we ran into a problem and won't
be able to take you back to Previous Version of Windows. Try resetting your PC.
- System Image Recovery - it says "Windows could not find System Image on this computer."
- Start Up Repair - it says,"start up couldn't repair your PC"
- Command Prompt - says "not enough memory resources are available to process this command."
- UEFI Firmware Setting - restarted computer no improvement.

I was scared to click Install Now (which is the only other option available on the Media Creation
Tool DVD I made) but a member on another board forum told me this would fix my problem so I did.

I clicked Install Now and wait while setup is starting. A window opens that says Activate Windows. Since
this isn't the first time I installed Windows (I did the free upgrade from Microsoft from Windows 8.1)
I clicked I don't have a product key. The next Windows setup window that opens asks me to select the
operating system I wish to install. These,are the choices listed:
Windows 10 Home
Windows 10 N
Windows 10 Home Single Language
Windows 10 Education
Windows 10 Education N
Windows 10 Pro
Windows 10 Pro N

All of the windows options listed say X64 and date modified 4/12/18 (the day the windows upgrade screwed
up my laptop.) Pretty sure my laptop is 64Bit.

Which one do I choose since I upgraded from the Microsoft Windows site to get the free Windows 10 upgrade.
I know there's supposed to be somewhere on my BIOS where I can see the product key but I'm confused since the install
said I only needed to enter it if this is the first time I'm installing Windows on my computer.

When I chose Windows 10 Home  it said "the installation was cancelled. Windows cannot find the Microsoft License Terms. Make sure the installation sources are valid and restart the installation" (same error when I tried Windows 10 N and Windows 10 Home Single Language.)

I was really hoping this option would work but I just got yet another error message.

Another forum member told me to do this:

"Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button
for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can
access System Repair, Safe Mode, Command Prompt . . . etc.

Go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps
Then start the Reset"

I wish I got the spinning dots so I could try this but I don't.

Would it be better to buy a full install disk of Windows 10 and does that come with any repair features? Does it have an option
to save my personal files? Like I said money is tight but if it's the better option I'll bite the bullet.

I've tried to be as descriptive as possible so you guys can help me. I won't proceed til I get responses
from you guys. I've been at this for 3 days and I'm fried.

Should I even try installing the Media Creation Tool onto a USB? Do you think that would make any difference or am I just spinning my

wheels?

I have a copy of my personal files as of 6 months ago but would love to have my personal files to date.

I've tried to be as descriptive as possible so you guys can help me. I won't proceed til I get responses
from you guys. I've been at this for 3 days and I'm fried.

Please help.
Sunny

Use this alternative method:

I am going to recommend you downgrade to Windows 10 1703.

Yes, not the best news you want to hear. These feature updates are not thoroughly engineered and are rushed mostly to meet deadlines. They have become highly unnecessary in some instances. My opinion, focus on the apps and less on having the latest version of Windows. If your apps are working fine and you are getting your work done, minimize your need to jump on the latest release.


Now, get ready to go back to your previous version. I recommend Windows 10 1703 because its the most stable and efficient release to date.


Step 1: Go to another working computer with Internet access, download Windows 10 1703 from the following link:
https://tb.rg-adguard.net/index.php?sid=74a7cf5...

Choose the following:

- Windows Final
- Windows 10, version 1703
- Windows 10 Pro + Home
- English
- x64 (64 bit) x32 (32 bit)

Step 2: create a bootable copy
https://answers.microsoft.com/en-us/windows/wik...

Step 3: perform a custom install
http://answers.microsoft.com/en-us/insider/wiki...

Step 4: how to recover your files from Windows.old:
https://answers.microsoft.com/en-us/windows/for...


Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:
https://www.groovypost.com/howto/block-windows-...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Use this alternative method:

I am going to recommend you downgrade to Windows 10 1703.

Yes, not the best news you want to hear. These feature updates are not thoroughly engineered and are rushed mostly to meet deadlines. They have become highly unnecessary in some instances. My opinion, focus on the apps and less on having the latest version of Windows. If your apps are working fine and you are getting your work done, minimize your need to jump on the latest release.


Now, get ready to go back to your previous version. I recommend Windows 10 1703 because its the most stable and efficient release to date.


Step 1: Go to another working computer with Internet access, download Windows 10 1703 from the following link:
https://tb.rg-adguard.net/index.php?sid=74a7cf5...

Choose the following:

- Windows Final
- Windows 10, version 1703
- Windows 10 Pro + Home
- English
- x64 (64 bit) x32 (32 bit)

Step 2: create a bootable copy
https://answers.microsoft.com/en-us/windows/wik...

Step 3: perform a custom install
http://answers.microsoft.com/en-us/insider/wiki...

Step 4: how to recover your files from Windows.old:
https://answers.microsoft.com/en-us/windows/for...


Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:
https://www.groovypost.com/howto/block-windows-...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Andre,

Thank you so much. I was able to reinstall Windows and get my HP Envy laptop working again. Now my only problem is trying to recover my personal files since nothing appears, well, at least not that I am able to see/find, on the Windows.old.

Could you recommend a recovery software for me to use to recover personal files (Microsoft Office, mp3 and photo files? I would love to be able to get access to my old applications, especially the bookmarks file for Mozilla Firefox since I had a large number of sorted bookmarks saved.

One of the software programs I'm considering is Stellar Phoenix Windows Recovery Professional edition. Please let me know your opinion on the best software to use.

Thanks again for helping.

Sunny

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Last updated August 7, 2020 Views 16,557 Applies to: