Blurry images on desktop and web browser on Windows 10.

Original Title:fuzzy images on desktop and web browser win10

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as u see in the pictures i have a strange problem with graphics in my asus N55S laptop

the problem is that some pictures (most of them) are looking terrible not because they are small pic ,

even some hd pictures have the same problem, it's little fuzzy or pixeleted or i don't now what's worng with them ..

anyway the pictures above show the problem exactly ...

actually i don't now if the problem is from win10 or the card graphic driver (nvidia gt 555m)

the problem for sure is not hardware cause the laptop is brand new ..

so what should i do to know where the problem is coming from? and how to resolve it ?

the pictures shows how i see the wallpaperswide.com from my laptop ..

when in other laptops it's normal, for me its fuzzy or i don't now what ...

i try to update the  system, but nothing change!! 

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Hello,

Thank you for posting on Microsoft Community. We regret the inconvenience caused and apologize for the delay in response.

Before assisting further, i would like to ask you few questions:

  1. Which browser are you using to browse the pictures and videos?
  2. Did you check if similar issue persists on another browser? 

You may be facing the above issue due to the non-updated, faulty or incompatible graphics drivers installed on the PC. Presence of faulty, incompatible or non-updated device drivers on the computer may lead to irregular system performance.

Check if similar issue persists on another web browsers. If the issue persists, you may be facing the above issue due to the non-updated graphics card drivers on the computer.

 

I suggest you to Update the graphics card driver manually from the Device manager by following the steps below and check if the issue is resolved.

  1. Press Windows logo + X keys on the keyboard and select Device Manager from the context menu.
  2. Expand Display adapters and locate the graphics card driver in the window.
  3. Right click on the graphics card driver and select Update software from the context menu.
  4. Follow the on-screen instructions and wait for the update to complete.
  5. After the update is complete, close the window and check if the changes are effective.

Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

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 1- i try many browser and nothing change, i also try other websites and in some of them the problem Exists;

 2- updating the driver doesn't work also

Image

i notice also that when i download from this sites images with my desktop resolution 1920*1080 , some parts of the image still fuzzy or pixeled , and other parts are just okay

Imagelike you see the wolf is looking good XD, but the other parts of the wallpaper is fuzzy

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other image for the problem :

Image

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Hello,

 

Thank you for replying with the status of the issue. We apologize for the delay in response.

 

Please reply:

  1. Did you check if the images are the way you explained in the post?
  2. Did you check on another computer if the pictures are displayed and when downloaded shows the same precision?

 

I suggest you to check if the images are displayed and when downloaded shows same precision on another computer.

 

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.

 

Thank you.

 

 

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Any way the problem is that i can't detect where is coming from is it from :

- the win 10

- or the drivers

and i don't know how can i figure that, or resolve the problem ..

if you need that we enter in too a privet conversation in wish you can control my laptop with some program.. to see the exact issue , i don't have a problem with that .....

i just want the problem to be resolve soon ;

i forget to tell u that that i have 3 problems in my new laptop know !!?

1: this issue

2: a sound issue, that the sound works with the headphones but not from the speakers !!

3: a scrolling touch-bad issue

and i don't know is that coming from the new win or something else; and i can't work with win 7,cause i like win10 and ..

so please take this issue seriously

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i have found that the part of the solution is installing win 7 graphic drivers ! 

it helped a lot, i could notice the different from the first restart ... and i have one wallpaper that i have download before the problem, so i try to download it again, and the different was clear, that installing win 7 driver helped ... why i am saying part of the problem and not the problem, will that's because 

1- i need to unable the upgrade of just the sound and graphic driver and let the other update work's, sp i don't know how to do that ?

2- some pictures and web sites still have the fuzzy problem !

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Hello,

 

Thank you for replying with the status of the issue.

 

Follow the methods below and check if it helps in resolving the above issue.

 

Method 1: Change the screen resolution of the computer by following the steps below and check if the issue is resolved.

 

  1. Press Windows logo key on the keyboard, type Settings and select the top most search result.
  2. Select System from the window and click on Display.
  3. Click on Advanced display settings and select the resolution from the dropdown menu under Resolution.
  4. Close the window and check if the changes are effective.

 

Method 2: If the issue persists, uninstall the graphics card driver from Device manager manually by following the steps from the link below and reinstalling the same by downloading the graphics card driver from the manufacturer’s website check if the issue is resolved.

 

  1. Download the graphics card driver from the driver manufacturer’s website on the PC.
  2. Press Windows key + X keys on the keyboard and select Device Manager from the context menu.
  3. Expand Display adapter option, right click on the graphics card driver and select Uninstall option from the context menu.
  4. Restart the computer and install the graphics card driver software on the PC which was downloaded earlier from the driver manufacturer’s website.
  5. After the installing the driver, close the window and check if the changes are effective.

 

Method 3: If the issue persists, I suggest you to install any pending updates on the computer by following the steps below and check if the issue is resolved.

 

  1. Press Windows logo key on the keyboard, type Settings and select the top most search result.
  2. Select Update & Security and select Windows Update from the left side panel of the screen.
  3. Click on Check for Updates and wait for the update to download.
  4. Close the window after the updates are installed and check if the changes are effective.

 

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.

 

Thank you.

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Question Info


Last updated April 18, 2025 Views 17,892 Applies to: