Bluetooth on Asus i5 F550C for Windows 10

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

1. Press Windows key + W and type troubleshooting.
2. Select Troubleshooting.
3. Select View all on the top left corner.
4. Click Hardware and Devices.
5. Follow the on-screen instruction to run the troubleshooter.

Method 2

I also suggest you to start the Bluetooth service and set it to Automatic:

1. Press Windows key + R on the keyboard.

2. Type “Services.msc” without quotes and press Enter.

3. Right click on Bluetooth support service and click on Properties.

4. Set the Startup type asAutomatic and then click Start under Service status.

5. Click on OK.

Method 3: Uninstall and reinstall the Bluetooth driver

I suggest you to try uninstall the Bluetooth drivers check if it works for you. Follow the steps to uninstall the Bluetooth drivers:

1. Press Windows Key + X key and click Device Manager.
2. Right-click on the Bluetooth device listed and click on ‘Uninstall’.
3. Select the option to Delete driver software.
4. Restart the computer after its uninstalled. 

Try to access the device manufacturer's website and download and install the latest chipset and Bluetooth drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Hi,

If the above doesn't solve your Bluetooth problems, please see if the ideas below help.

1.  Make sure that Bluetooth is enabled.  From the Settings/Devices/Bluetooth page, make sure that Bluetooth is turned on.

2.  If that doesn't help, the Bluetooth drivers are probably misconfigured.  Please search for an updated driver by navigating to Device Manager>Expand Bluetooth>Right Click on the Bluetooth Radio>Select “Update Driver Software…”>Select “Search automatically for updated driver software”.  In some cases it is also possible to find an appropriate driver by navigating to the support website of the computer manufacturer and searching for Windows 8.1 or Windows 10 compatible Bluetooth driver packages specifically for the computer.  

For your File Transfer question, the workflow has changed in Windows 10.  To send or receive a file using Bluetooth, simply click the Bluetooth icon in the system tray, select “Send a File” or “Receive a File” and follow the instructions on the screen. Please note that the receiving device must select “Receive a File” to wait for the connection.

I hope one of these ideas fixes your Bluetooth problems. 

Thanks!

Kristin