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Bluetooth LE XINPUT compatible input device - DRIVER ERROR

Hello,

So I connected my xbox controller through bluetooth, then I got this error:

I went to device manager and saw this error:

General tab:

Driver tab

I checked the Events tab > view all events

and this is what I got:

Event viewer:

Things I tried:

1- DISM check - restore operation completed successfully

2- sfc /scannow - Windows resource protection did not find any integrity violations

3- Uninstall error driver, then restart - still driver error upon reconnecting

3- clean install windows 10 (keep files and apps) - driver error upon reconnecting

4- upgrade to windows 11 - driver error upon reconnecting

5- update the xbox controller firmware in Xbox Accessories app - still driver error upon reconnecting.

6- Connect controller through Bluetooth in my other device > Asus laptop running windows 11 - works just fine. No driver error. To test further, I installed a PSP emulator and run a game. The controller working just fine. I can connect through Bluetooth and use it wirelessly.

I think it's a corrupted driver so I tried clean install windows 10 (still error) and then upgrade to win11, but sadly I still got the error.

Any help appreciated! Thank you!

Update#1

I talked with Microsoft's special agent regarding this issue.

They can't provide any solution at the moment, here's what they said:

Thank you providing the serial number of your controller. Based on the information that the controller having an error when you are trying to connect your controller into your PC, however when you are trying to connect the same controller on the other PC it works fine. And also you have done all the possible troubleshooting steps on your end and the steps that I’ve provided for you. ~ So now, as an agent that you trusted into this concern. I will personally create a ticket into this concern and I will submit it through our backend team so that we can investigate on what exact happen on the controller. And while we are investigating here on our end, please do contact the windows support so that they can also gives to advance steps through this one since its windows issue! Nothing to worry, I will take a look into this case and I will send confirmation regarding on what we have talked today. The email will be send through this email account *** Email address is removed for privacy ***. Sounds good?

I will provide updates if they can provide a solution. This is to help others who will encounter the same problem.

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i am having the same issue

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Please update if you found any solution 🙂

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I suspect Bluetooth device.

I am working as a Mathematics lecturer in a PU college.
Windows11_Pro_64bit_23H2_buildno_22631.3593_MS.office365_C2R_2401_v17531.20152_Intel_i5_13500_Nvidia3060_12GB_GDDR6_RAM_32GB_5600_Storage 6TB.

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what do you mean?

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That Bluetooth device is in problem, that means hardware issue. It's my guess

I am working as a Mathematics lecturer in a PU college.
Windows11_Pro_64bit_23H2_buildno_22631.3593_MS.office365_C2R_2401_v17531.20152_Intel_i5_13500_Nvidia3060_12GB_GDDR6_RAM_32GB_5600_Storage 6TB.

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Question Info

Last updated April 27, 2024 Views 3,565 Applies to: