I'm trying to use my bluetooth headphones, Sony WH-1000xm3's, and when paired with my laptop running windows 10, it gives me 2 options for audio: Hands-Free AG and Stereo, as well as 1 option for the microphone: AG Hands-Free. The issue arises when the AG Hands-free option has very poor audio quality compared to stereo or analog connections, which would normally be okay, except I cannot use the stereo audio option unless I disable the AG Hands-Free Service in the control panel, which also disables the microphone I want to use.
I've tried the following, and some other things that I forget: Re-installing audio drivers, reconnecting the device via bluetooth, and nearly every surface-level option relating to audio inputs and outputs.
I'm aware similar problems have been posted, but none of them are exactly the same to what I'm describing.
Any help would be greatly appreciated.
TL:DR When Hands-Free Telephony is enabled, I can use the mic but the stereo audio doesn't work, and when it's disabled, the audio is good but I have no microphone.