Bluetooth Hands Free AG and Stereo Audio Interaction

See a LOT of searches on various sites, including here, related to people who want to use their Bluetooth headphones, get stereo sound when using their applications (Teams, Discord, etc .) AND the Mic from their headphones. Without using a cord between the bluetooth headset and their computer, without using a separate mic, with the option of continuing to listen to music while in a conference, etc. I see many different answers, none of which match MY results, and I have spent quite a few hours trying all the various 'solutions' I could find.

Have tested this on multiple computers, with Windows 10 and Bluetooth 4 as well as 5, with Sony WH-1000XM4, Apple Airpods Pro, Apple Airpods Max, and cheap headphones too. As soon as you select Mic, the headphones switch to Hands-Free AG Audio and sound from other applications stops while sound into headphones goes to AG Audio (poor quality.) So it works, both mic and sound, but at mono quality.

Of course if the device is a laptop you can use the laptop's mic, and use the bluetooth headphones in stereo for listening only.

I take all those headphones and connect them to my new desktop computer running Windows 11, and ALL of them work fine. Sound plays in Stereo, music keeps playing while in chat (Discord/Teams, etc.) if I want, and mic works perfectly fine too. THIS is what I wanted, but cannot do on any other device not running Windows 11. There is not even an Hands-Free AG Audio setting I can select on this machine.

While there are many variables in play here beyond the OS, the fact is in Windows 11 it works while NOTHING I have done in Windows 10 gets it to. Your mileage may vary, but this is what I see.

My question is, why has Microsoft not really clarified the root cause/solution? I can only assume it's because of the fact that there are indeed countless variables in play here across operating system versions, bluetooth devices, drivers, installation configurations, etc. Makes me glad I'm not trying to build and support Windows, but since I also on a Mac I'm glad Microsoft does as the two are quite different (and last I checked, the 2019 MacBook Pro ALSO had this issue with bluetooth/stereo/mic.)

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Microsofft unified the audio end points.

https://www.windowslatest.com/2021/05/02/windows-10-21h2-comes-with-new-features-for-bluetooth-audio/

But it is still governed by the limitations of the official Bluetooth specs. You just don't notice it because the computer switches profiles quickly.

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Hi TechieFan59,
I'm Rodrigo and I will help you.
This is a limitation on Bluetooth protocols, not an issue on Windows.

But I'm interested in what you said about using the Stereo sound and the mic.
Are you really using the headset microphone while in Stereo mode?
Please share the screenshots of your audio devices Window while connected and using (Settings > System > Sound > More Sound settings > Playback tab and Recording tab)
If I helped you anyway, It makes me happy.

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I have the same problem.

operating system: windows 10 pro

headphones: samsung buds 2

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Its funny when such a big company like microsoft cant make working drivers for headphones for more then a year. GJ MS!!! Issue persist till these days and the only solution which i found is to disable hands free drivers.

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It surely can't be a limitation of the Bluetooth protocol when the same headset can work fine for high quality two-way audio on Linux and Android.

I have a B&W PX and Sony WF-1000XM4.

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dont look for any wires and all fancy stuff, there is one simple solution use the software called "soundswitch" i've attached the link below.

with this software you can switch the audio ouputs instantly with the help of hotkeys. let me know if this works for you, because this tool helped me to use my bluetooth wireless headphones as stereo for voice (footsteps n all good voice) and mono for the mic purpose only. i want to use mic i just simply switch with the help of hotkeys to ag mode or when im done speaking i simply switch to stereo. this software is money savior.

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Thank you @Saurabh Ithape your tool Solved the problem .


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El error persiste a la fecha. Es increíble que Windows no tenga una solución para esto.

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Me he comprado los xbox headset starfield y cuando quiero usar Discord los tengo que poner en modo handfree para que funcionen porque en el modo stereo no funcionan, asi que si quiero stereo y poder hablar me toca o usar cable o buscarme la vida con el adaptador xbox que encima está sin stock.

(estoy pensando en devolverlos)

Muy mal Microsoft, muy mal.

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Hi everyone

I have same problem. My headphone is QCY HT05, and windows don't show the telephone or voice option (in portuguese is VOICE option), only music. I have other headset bluetooth that works.

That is terrible.

Please, if someone found a miracle solution, post here.

Thanks

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Last updated January 19, 2025 Views 52,616 Applies to: