Bluetooth disappeared Windows 10

My bluetooth has disappeared from my computer. It is not in device manager. I can't find anything on my computer when I search for bluetooth through cortana even though I have used bluetooth on my laptop before. 

How do I get it back?

Answer
Answer

Hello,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

  1. Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?

  2. Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)

Note:

  1. In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.

  2. To check the drivers installed in Programs and features, Press Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

  1. Press Windows + R keys on the keyboard, type services.msc and press OK.
  2. Now, find Bluetooth Support Service and start it
  3. Double click on the Bluetooth Support Service set the startup type as Automatic.   

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in Windows 10

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.

Rakesh C N

Microsoft Community.

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Answer
Answer

To troubleshoot issues with Bluetooth, check out this comprehensive video. It is broken into chapters so you can skip to the relevant section or watch it in its entirety based on where you are in your Bluetooth journey.

 

Below are the chapters and their timestamps in the video.

 

0:06 Make sure Bluetooth is turned on your PC

0:21 Check the Bluetooth status of the device you are trying to use with your PC

0:54 Initial steps to run on your PC

2:09 Bluetooth troubleshooter

2:28 Troubleshoot problems with drivers

2:45 Update Bluetooth drivers

3:37 Re-stall Bluetooth adapter

4:33 Get Help app

 

https://www.youtube.com/watch?v=wPCfua4U2o4

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Sorry this didn't help.

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Last updated May 19, 2023 Views 262,402 Applies to: