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BlueScreen repeatedly

repeatedly reboot my computer, maybe you can help me about it. Event 1001 gives me the following information:

Fault bucket AV_nt!IoGetAttachedDevice, type 0

Event Name: BlueScreen

Response: Not available

Cab Id: 79cf7938-0e20-4906-8131-2aaa96c56ebf

Problem signature:

P1: a

P2: 2880076

P3: 2

P4: 0

P5: fffff80636919a1c

P6: 10_0_19043

P7: 0_0

P8: 256_1

P9: 

P10: 

Attached files:

\\?\C:\WINDOWS\Minidump\053121-13421-02.dmp

\\?\C:\WINDOWS\TEMP\WER-17453-0.sysdata.xml

\\?\C:\WINDOWS\MEMORY.DMP

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER594B.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER594C.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER596A.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER598A.tmp.txt

These files may be available here:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_e96d7a77d3ff0455cdc1ddb2b83e456b61a_00000000_cab_b8a80bf7-5546-49d6-bc99-42e0cf4e3b9d

Analysis symbol: 

Rechecking for solution: 0

Report Id: 675fd72b-df2f-462e-89f1-60cadb89bb77

Report Status: 268435456

Hashed bucket: 

Cab Guid: 0

Edition Windows 10 Enterprise

Version 21H1

Installed on ‎17/‎12/‎2020

OS build 19043.1023

Experience Windows Feature Experience Pack 120.2212.2020.0

Hi Carlos,

I am Dave, an Independent Advisor, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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thanks for your support Dave

this is the link:

Regards,

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Hi Carlos

Your minidump files just indicate memory (RAM) corruption no specific driver is listed.

1
Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed

2
Wait to see if your system stabilizes, if not, the best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

3
If no RAM errors are found, to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

https://answers.microsoft.com/en-us/windows/for...
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Question Info

Last updated April 11, 2024 Views 1,525 Applies to: