Question

Q: BlueScreen error 1033 - 6 days after a fresh install Windows 7 Ultimate - Please help. This thread is locked from future replies

Hello,

 

As the thread suggests, I have been getting BlueScreens error 1033 since I performed a fresh install of Windows 7 Ultimate.

Here's what it stated:

 

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.256.1
  Locale ID:    1033

Additional information about the problem:
  BCCode:    1000008e
  BCP1:    C000001D
  BCP2:    95435683
  BCP3:    95FE0B60
  BCP4:    00000000
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    256_1

Files that help describe the problem:
  H:\Windows\Minidump\040610-19843-01.dmp
  H:\Users\1\AppData\Local\Temp\WER-56015-0.sysdata.xml

 

 

If you can, please help.

 

Kindest regards,

Pete

Answer

A:

The minidump file showed a KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) but no third party driver was identified as causing the crash. There was a reference to "hardware" but this could be driver related.

I would first suggest to uninstall Speedfan as the drivers for this software are quite old and may not be compatible with Windows 7.

Also, update the NVIDIA display drivers using either the manufacturer of you computer website or from NVIDIA.

If the BSODs continue please make the minidump files available.

 

Did this solve your problem?

Sorry this didn't help.

Answer

A:

You got an unhandled kernel exception, caused by an attempt to execute an illegal instruction. This may be caused by corruption, so again, consider running sfc and chkdsk as SpiritX suggested.

This may be hardware related, as this and the previous dump indicated. You may wish to run manufacturer diagnostics on all components, and eliminate unnecessary hardware from the system. Consider swapping / cycling through RAM modules - use only some of the RAM you have at a time, to attempt to identify any memory that may be faulty.  Ensure cables and connections are snug. Consider testing RAM with e.g. Windows Memory Diagnostic or memtest86, keeping in mind that memory that passes the tests is not necessarily "good memory" - it is just memory that hasn't failed a test.

Also ensure you're running the latest BIOS for your system.

Consider uninstalling the Symantec / Norton software and replacing it with something more light-weight, such as Microsoft Security Essentials. The Norton software weaves itself into a number of places in the OS, and has the potential to cause problems.

Giveio.sys, reported to be from 1996, was also loaded.  Consider uninstalling that driver or the software that uses it.  You may be able to disable it by running the following command from an elevated command prompt:
sc config giveio start= disabled

Note that the spacing around the '=' in the above command is critical - no space before, one space after the '='. Then reboot.

The nvidia networking driver nvm62x32.sys is from Oct 2008, and could stand to be updated.

Similarly, the modem drivers are from Oct 2008.  Consider updating them or disabling your modem, if possible, in the BIOS or via Device Manager.

Did this solve your problem?

Sorry this didn't help.



 
Question Info

Views: 13,608 Last updated: March 9, 2018 Applies to: