Blue screens with error VIDEO_MEMORY_MANAGEMENT_INTERNAL + others

Hi maxpanda_,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

The minidump file indicates nvlddmkm.sys file as a cause of the BSOD which is related to the Nvidia Graphics card driver.

Since you have used DDU free utility, try installing an older version of the graphics card driver this time. Sometimes, older versions work more smoothly rather than the latest ones.

Or, you can download GeForce Experience to keep your drivers up to date:
https://www.nvidia.com/en-us/geforce/geforce-ex...

You can also contact Nvidia or your computer manufacturer's support services to provide you with a compatible driver.

If you are overclocking your PC, try running everything (CPU, GPU, system memory) at their stock speeds. See if the issue is still reproducible. Turn off XMP profile or set it to Auto.

If your computer still encounters BSOD, test the RAM with the free utility MemTest86, then run a full 8 pass scan to test your RAM for physical errors:
https://www.tenforums.com/tutorials/14201-memte...


Please do not hesitate to ask if you need further assistance.

Stay safe

____________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hello thank you for the timely reply.

I have already used four different GPU drivers across the last 14 days all producing the same result.

I have tried older drivers and newer drivers.

What other things should I be looking at?

Is this simply just a GPU issue and can it be narrowed down further? I have already tried stress testing the GPU which has resulted in no crash.

The minidump files only indicate graphics card driver. Have you tested the RAM?

I have run a windows memory diagnostic and experienced no issues. I performed a GPU stress test and experienced no issues.

I am sorry that the above methods didn't solve the issue. Since this is an open forum, maybe someone else in the community has an idea or solution regarding this issue.

Hello Max. I'm Greg, here to help you with this.

1) Uninstall Geforce Experience and any other Nivida software in Settings > Apps > Installed Apps. Driver bloatware is only needed to hold in place Settings that Windows cannot.

Here's how to reinstall the driver without the bloatware if necessary:
https://www.guidingtech.com/how-to-download-and...

2) The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

First make sure you have updated the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...
or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...
or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.


Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

As previously stated prior to your response, I have already performed a DDU uninstall and then a clean reinstall to four different sets of drivers, both old and new as well as Studio Drivers and Game Ready Drivers.

I can confirm that all chipsets and motherboard drivers are fully up to date as well.

I also performed a GPU stress test for over an hour with zero issues.

The issue presents when I go to render a video in Adobe Premiere Pro, it is not reproducible every time.

What about the GeForce software in App Settings?

I was focused on the way the GeForce bloatware causes issues just like this I've seen dozens of times in forums over 14 years. To test this uninstall all Nvidia software in App Settings, then if necessary reinstall just the driver which I showed you how to do.

You've said nothing about removing this Nvidia bloatware to check for the issue then.

There is no GeForce bloatware installed on my System.

When I say "clean reinstall" I am referring to installing the drivers without any GeForce bloatware components. At no point has this system ever had anything but only the drivers installed when it comes GPU installations.

Max -
So the crash files aren't much help, then if you've tried all possible Nvidia drivers, and removed GeForce Experience without it affecting the crashes.
1) Let's go back to the crash cause and try all fixes for it next:
https://linustechtips.com/topic/1466614-blue-sc...
https://www.technewstoday.com/fix-video-memory-...
https://techdator.net/video-memory-management-i...
https://www.digitbin.com/video-memory-managemen...
https://www.youtube.com/watch?v=zRqDltMNzV0

2) Go over Windows 11 with this Performance Checklist to try to find and fix problems:
https://answers.microsoft.com/en-us/windows/for...
3) Try these fixes to test the hardware:
https://answers.microsoft.com/en-us/windows/for...

Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.