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Blue screen with a sad face - constantly restarting laptop
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The following steps outline the steps to fix Windows failing to boot and you can boot to the advanced startup options.
http://www.yourwindowsguide.com/2017/05/fix-win...\
Please let us know if you need any assistance.
Disclaimer:
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Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.
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1) Find two flash drives that you can format ( > or = 8 GB)
2) On a working computer create a bootable Ubuntu flash drive:
https://tutorials.ubuntu.com/tutorial/tutorial-create-a-usb-stick-on-windows#0
3) On a working computer create a bootable Windows 10 iso:
https://www.microsoft.com/en-us/software-download/windows10
https://www.tenforums.com/tutorials/9230-download-windows-10-iso-file.html
4) Using the Ubuntu flash drive:
a) Backup all important files to another drive
b) Download and install HD Sentinel > post images of the test results into the thread using share links (one drive, drop box, google drive)
https://www.pcworld.com/article/2147063/linux-to-the-rescue-how-ubuntu-can-help-a-computer-in-distress.html
https://www.hdsentinel.com/hard_disk_sentinel_linux.php
c) See if you can find the srttrail.txt file > post the results into the thread
5) The bootable Windows 10 iso can be used to troubleshoot the boot failure before or after all important files are backed up.
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Question Info
Last updated May 8, 2024 Views 3,815 Applies to: