Blue Screen 'Stop' Error Windows 7 Pro 64bit

Thanks.

WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. This fatal error displays data from the Windows Hardware Error Architecture (WHEA).

BugCheck 124, {0, fffffa80135b2028, bf800000, 200401}

If we run an !errrec on the 2nd parameter of the bug check (address of the WER structure) we get the following:

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80135b2138
Section       @ fffffa80135b22c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 6 Bank 1)
  Status      : 0xbf80000000200401
  Address     : 0x00000000fee00040
  Misc.       : 0x0000000000000086

Internal unclassified error, which essentially implies that it's not a publicly documented error and must be debugged internally with the proper symbols (Intel's job).

In any case, we can still troubleshoot this ourselves.

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1. AppleCharger.sys is listed and loaded which is the GIGABYTE On/Off Charge driver. See here for details - http://www.gigabyte.us/MicroSite/185/on-off-charge.htm

Very troublesome software, so please uninstall ASAP! as well as any other GIgabyte crapware. Example: Easy Tools, Easy Tune, etc.

2. Remove and replace Norton with Microsoft Security Essentials for temporary troubleshooting purposes as it may be causing conflicts:

Norton removal - https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us;jsessionid=841A6D40BA6872C47697C6C6B19C8E11.4?entsrc=redirect_pubweb&pvid=f-home

MSE -  http://windows.microsoft.com/en-us/windows/security-essentials-download

3. Navigate to services.msc and disable the nVidia Streaming Service, then restart the computer.

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If the above fails, there is only so much you can do with a bug check like this until it comes down to a faulty processor that will need to be replaced. Start from 1 and work downward:

1. Ensure your temperatures are within standard and nothing's overheating. You can use a program such as Speccy if you'd like to monitor temps - http://www.piriform.com/speccy

2. Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting - http://pcsupport.about.com/od/fixtheproblem/tp/clearcmos.htm

3. Ensure your BIOS is up to date.

4. If all of the above fail, the only left to do is replace your processor as it is faulty.

Regards,

Patrick