Blue Screen: Stop 0x1E and stop 0xD1

Original Title: Windows 7 Ultimate Home x64 Blue Screen Crashes

Just starting occasional crashes. Brief message something about memory dump, then windows tries restart. Then in recycle bin is huge System Memory Dump 40 - 50 gb. After several attemps, so far can get re-started but increasing frequency is worrisome. Hard Disk, Memory, all Diagnostics report ok. Have done deep virus scan several times. Have done routine backups, can restore to earlier point but would like to avoid if possible.  Failure info below. Not a computer whiz (obviously) but pretty comfortable trying things.  thx for any help.

Problem signature:

  Problem Event Name:                        BlueScreen

  OS Version:                                          6.1.7601.2.1.0.256.1

  Locale ID:                                             1033

Additional information about the problem:

  BCCode:                                               1e

  BCP1:                                                    0000000000000000

  BCP2:                                                    0000000000000000

  BCP3:                                                    0000000000000000

  BCP4:                                                    0000000000000000

  OS Version:                                          6_1_7601

  Service Pack:                                       1_0

  Product:                                               256_1

Files that help describe the problem:

  C:\Windows\Minidump\051311-18361-01.dmp

  C:\Users\Dan\AppData\Local\Temp\WER-77922-0.sysdata.xml

Answer
Answer

Unfortunately the memory.dmp file had what appeared to be a "corrupted module list" so the only iinformation that could be obtained was that the error was a DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) stop error.

However the driver causing the crash could not be determined.

But hopefully you will not need this information now as the blue screens have stopped. 

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Answer
Answer

Yes, that is what is required.

Two of the three minidump files could be read as one was corrupted.

One showed a KMODE_EXCEPTION_NOT_HANDLED (1e) stop error caused by the rdyboost.sys.

The other showed a DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) caused by the usbhub.sys.

This may indicate the problem is related to USB .

Is there a USB drive or flash drive attached when the errors occur?

Also, did the start of the problem coincide with any change to the system such as installing new software or hardware?

Can you supply the following information from the Event Logs?:

Start > type eventvwr in the "Search programs and files" box and press "Enter" > expand "Custom Views" and then right-click "Administrative Events" > select "Save all events in Custom View As" and save as an .evtx file

Then make the resulting .evtx file available via Windows Live SkyDrive.

 

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Question Info


Last updated September 19, 2020 Views 9,231 Applies to: