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Q: Blue Screen PAGE_FAULT_IN_NONPAGED_AREA STOP: 0x00000050 This thread is locked from future replies

original title: BSOD PAGE_FAULT_IN_NONPAGED_AREA STOP: 0x00000050 (0xfffff7ffff0d7f00, 0x0000000000000001, 0xfffff800031c69a5, __0x0000000000000002)

In the past few days I've been receiving a BSOD with a "PAGE_FAULT_IN_NONPAGED_AREA STOP: 0x00000050 (0xfffff7ffff0d7f00, 0x0000000000000001, 0xfffff800031c69a5, 0x0000000000000002)" error.  I've run a scan of my memory and chkdsk to confirm it isn't memory or disk related.  I reinstalled windows yesterday in an attempt to address the error and as soon as the initial OS patches were downloaded I started to receive errors again.   I have a few minidumps zipped and uploaded them to skydrive (hopefully I shared them properly).  Any assistance would be greatly appreciated.

The most recent BSOD error message is listed below...

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: tcpip.sys

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x00000050 (0xfffff7ffff0d7f00, 0x0000000000000001, 0xfffff800031c69a5,
0x0000000000000002)

*** tcpip.sys - Address 0xfffff8800176c9a0 base at 0xfffff88001601000 DateStamp
0x4c15a458



* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Please zip and upload the dmp files from the folder C:\Windows\Minidump to your Skydrive [1] (copy the dmp files first to your desktop, if you can't upload them) and post a link here, so that I can look at the dumps.

André

[1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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Hi,
 
 
1. After you re-installed the Windows did you install any drivers or programs before you confirmed the issue?
 
I would ask you to remove all the external devices and check.
 
Start your computer in safe mode and see if it works fine.  If it works fine we can perform a clean boot to fond the root cause of the issue. There could be a driver conflict as well. You are also recommended to update all the hardware drivers too.
 
Method 1.
Step A.
Start your computer in safe mode and check if it boots.
Troubleshooting problems while in safe mode
http://windows.microsoft.com/en-US/windows7/Troubleshooting-problems-while-in-safe-mode
 
Step B.
If it boots to the desktop in safe mode then set your computer to the clean startup and check if it boots properly. If it boots properly may be a third party application or a service is causing the issue. We can use 50-50 approach to narrow down the root cause of the issue.
Refer to the article below for steps about how to start your computer in clean boot state.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note: When the troubleshooting is over do not forget to reset the computer to normal startup. Follow the step 7 in the above article.
 
Method 2.
Also refer to the article below which explains about this error. The article is published under Windows XP category but it holds good for Windows 7 too.
You may receive an error message on a Windows-based computer: "STOP 0x00000050" or "STOP 0x0000008e"
http://support.microsoft.com/kb/903251
 
 
Hope this helps.



Thanks and Regards:
Shekhar S - Microsoft Support.

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Thanks and Regards,
Shekhar Sharma

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7 people were helped by this reply


Hi Andre, the dumps have been zipped and loaded to my skydrive location under the folder CrashDump.  There are three in the zip file.

Shekhar, all external devices have been removed and I still receive the error.  The issue I have isn't preventing me from booting up to Windows 7.  It occurs randomly after Windows has started.  I reinstalled Widows 7 just a couple of days ago and after the install completed successfully Windows downloaded a series of patches when it launched.  No third party applications were installed - just the OS patches that are downloaded after the install.  I started received blue screens almost immediately after all the patches were installed.

Any ideas you have are greatly appreciated.  Please let me know if I can provide any other information.

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Hi,

You need to give us the link to your SkyDrive so we can access the file. Maker sure it is Public.

Use SkyDrive to upload collected files and post screen shot/picture.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

--------------------

To see how to use BlueScreenView and MyEventViewer to troubleshoot Bluescreens see the methods
indicated in this thread - top 3 answers.

http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

-------------------------------------------------------------

References to Vista also apply to Windows 7.

Have you added any hardware lately? Have you updated any driver just before these started? (Check
Control Panel - Windows Updates to see if any drivers were updated there about the time this started)
Main likely culprits are Video driver, other major drivers, memory, and antivirus/antispyware/security
products could be at fault as well as drive issues.

Use the troubleshooter below and refer to the next message for drivers and memory when you get to
those sections and then return back to the troubleshooter as needed.


BCCode: 50     0x00000050

Cause

The BCCode 50 usually occurs after the installation of faulty hardware or in the event of failure of installed
hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.

Resolving the Problem

Resolving a faulty hardware problem: If hardware has been added to the system recently, remove it to see
if the error recurs. If existing hardware has failed, remove or replace the faulty component. You should run
hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owner's
manual for your computer.

Resolving a faulty system service problem: Disable the service and confirm that this resolves the error. If so,
contact the manufacturer of the system service about a possible update. If the error occurs during system
startup, restart your computer, and press F8 at the character-mode menu that displays the operating system
choices. At the resulting Windows Advanced Options menu, choose theLast Known Good Configuration
option. This option is most effective when only one driver or service is added at a time.

Resolving an antivirus software problem: Disable the program and confirm that this resolves the error. If it
does, contact the manufacturer of the program about a possible update.

Resolving a corrupted NTFS volume problem: Run Chkdsk /f /r to detect and repair disk errors. You must
restart the system before the disk scan begins on a system partition. If the hard disk is SCSI, check for
problems between the SCSI controller and the disk.

Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the
device or driver that is causing the error. Disabling memory caching of the BIOS might also resolve it.

BCCode: 50      0x00000050  <-- read this

http://www.faultwire.com/solutions-fatal_error/PAGE-FAULT-IN-NONPAGED-AREA-0x00000050-*1095.html?order=votes

------------------------------------------------------------------------------------------------------------------------

Look in the Event Viewer to see if anything is reported about those.
http://www.computerperformance.co.uk/vista/vista_event_viewer.htm

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

http://www.nirsoft.net/utils/my_event_viewer.html

-------------------------------------------------------------------------

Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen
info that would help. Such as the BCC and the other 4 entries on the lower left. And any other
error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples :

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000


This is an excellent tool for posting Blue Screen Error Information

BlueScreenView scans all your minidump files created during 'blue screen of death'
crashes, and displays the information about all crashes in one table - Free

http://www.nirsoft.net/utils/blue_screen_view.html


Many BlueScreens are caused by old or corrupted drivers, especially video drivers however
there are other causes.

You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or
Recovery Options if your system has that installed by the maker.

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

You can try a System Restore back to a point before the problem started if there is one.

How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html

-------------------------------------------------------------------------

Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log (and Windows 7)
http://support.microsoft.com/kb/928228


The log might give you the answer if there was a corrupted driver. (Does not tell all the possible
driver issues).

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Check Disk at Startup in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

-------------------------------------------------------------------------

Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party
keyboard and mouse, as well as other major device drivers.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

How To Disable Automatic Driver Installation In Windows Vista - Drivers
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

-------------------------------------------------------------------------

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
unexpectedly
http://support.microsoft.com/kb/958233

Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)
http://www.chicagotech.net/vista/vistabluescreen.htm

Understanding and Decoding BSOD (blue screen of death) Messages
http://www.taranfx.com/blog/?p=692

Windows - Troubleshooting Blue Screen Errors
http://kb.wisc.edu/page.php?id=7033

-------------------------------------------------------------------------

In some cases this might be required.

StartUp Repair from Recovery Options or Windows 7 disk

How to Run a Startup Repair in Windows 7
http://www.sevenforums.com/tutorials/681-startup-repair.html

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html

Hope this helps.


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Sorry this didn't help.


Hi,

References to Vista also apply to Windows 7.

This is my generic how to for proper driver updates :

This utility makes it easy to see which versions are loaded :

DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
Control Panel - Device Manager - Display Adapter - write down the make and complete model
of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate
Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -
Uninstall - REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
with their own software and drivers and any other major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
BIOS, Chipset and software updates at System Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
each installation.

Always check in Device Manager - Drivers tab to be sure the version you are installing actually
shows up. This is because some drivers rollback before the latest is installed (sound drivers
particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

If you update drivers manually then it is a good idea to disable Driver Installations in Windows
Updates, this leaves Windows Updates ON however it will not install drivers which will usually
be older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it)
and then go look for new ones manually if you wish.

How To Disable Automatic Driver Installation In Windows Vista - Drivers
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

==========================================

Memory tests do not catch all errors such as mismatched memory (possible even for sticks
that appear to be identical) and when faster memory is placed in system behind slower memory.
So it is best to also swap sticks in and out to check for those even if all memory tests fail to show
a problem.

To test RAM check here - let it run 4+ hours or so.
www.memtest.org

For the Windows Memory Diagnostic Tool.

Start - type in Search box ->  Memory - find Memory Diagnostics tool at top of list - Right Click -
RUN AS ADMIN follow the instructions

Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory Diagnostic
Tool
http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

How to Run the Memory Diagnostics Tool in Windows 7
http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

Test Your Computer’s Memory Using Windows Vista Memory Diagnostic Tool
http://www.howtogeek.com/howto/windows-vista/test-your-computers-memory-using-windows-vista-memory-diagnostic-tool/Hope this helps.



Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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I need a link.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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Did this solve your problem?

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The dumps do not really show a driver. You should run chkdsk and memtest86+ again.

"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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Hi,

Specifically check your network drivers (WiFi and NIC), as well as the video drivers and others.

Crash List - Created by using BlueScreenView

Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company Processor Computer Name Processors Count Major Version Minor Version
081710-33446-01.dmp 8/17/2010 10:14:18 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff7ff`ff0c1f00 00000000`00000001 fffff800`031b09a5 00000000`00000002 ntoskrnl.exe ntoskrnl.exe+70740 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation x64   4 15 7600
081810-37050-01.dmp 8/18/2010 8:26:26 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff7ff`ff077f00 00000000`00000001 fffff800`031669a5 00000000`00000002 tcpip.sys tcpip.sys+16b9a0 TCP/IP Driver Microsoft® Windows® Operating System Microsoft Corporation x64   4 15 7600
081810-38688-01.dmp 8/18/2010 7:35:42 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff7ff`ff0cff00 00000000`00000001 fffff800`031be9a5 00000000`00000002 afd.sys afd.sys+318e Ancillary Function Driver for WinSock Microsoft® Windows® Operating System Microsoft Corporation x64   4 15 7600


Sometimes it is better to take a broad general approach to these so check the troubleshooter posted
above.

Hope this helps.


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Hi,

If you run into this again, here is a starting point for troubleshooting,

http://mikemstech.blogspot.com/2011/12/troubleshooting-0x50.html

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Views: 69812 Last updated: February 16, 2018 Applies to: