Hello, JBennett657
Okay? Thank you for contacting the Microsoft Community.
My name is Juliana I am an independent advisor and I will do my best to help.
We will have to restore the PC.
To start the System Restore, follow the steps below.
STEP 1
1.Press the Windows Start button
2.When you see the search box, type "System Restore" and press "ENTER".
3. In the search results, find and click on System Restore.
4. Enter the administrator password if prompted.
5. Follow the steps in the System Restore Point to choose a relevant restore point.
6.Recover your computer for this backup image.
If step 1 does not resolve the tcpip.sys error, proceed to step 2 below.
1.Press the Windows Start button
2. In the search box, type "Update" and press "ENTER".
3.In the Windows Update dialog box, click "Check for updates
4.If updates are available for download, click "Install updates".
5. After the update is complete, restart your PC.
Hope this helps. If no steps have worked, let us know, we will resolve together
Until later!
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