Blue screen of death HELP PLEASE!?!?

Hey, I have been experiencing the blue screen of death over the last year. However, as of this week, it has been happening very frequently, enough so that I cannot confidently start any tasks or games.

The main two stop codes are:

Driver: irql_not_less_or_equal

HYPERVISOR_ERROR

Or, along those lines.

I have researched dozens of other users experiencing these issues and have tried what they have done but to no avail. I have created a mini dump, but I do not know what any of it means.

https://prcc0-my.sharepoint.com/:w:/g/personal/riley_trussell_32_student_prcc_edu/Eb2QJgKgQZVJpThVcceCKz4B1gfHVQ0zd2YF6tLDMIq9mQ?e=ZzBxpQ

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Hi Riley, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, based on the Minidump files you have provided, it seems that there is a general error on the PC, can you upload all DMP files and provide a shareable link by following the steps below:

Press Windows key + E (To open File Explorer)

Click "This PC" > then follow the file path:

C:\Windows\Minidump

Copy the Minidump files and save them to another location like Desktop or Documents.

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

To upload and share the link using One Drive:

Go to this link: https://onedrive.live.com/ then upload the file.

Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

In addition, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

To do this kindly follow the steps from this link:
https://www.yourwindowsguide.com/2017/12/how-to...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Then please upload it by following the steps from the link.


Let me know how it goes and I hope that helps.

Bernard

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Question Info


Last updated April 24, 2024 Views 6 Applies to: