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Blue Screen, gv3.sys, Windows 8.1

Hi,

When I login into my computer, I automatically get a blue screen that pops us this:

STOP 0x000000D1 (0x0000000C, 0x00000002, 0x00000000, 0xF8E26A89)
gv3.sys – Address F8E26A89 base at F8E26000, Datestamp 3dd991eb

Physical memory dumped

Image

I am running on Windows 8.1. I already tried looking at the processor drivers and they are all to date.

Thank you

 
We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  


Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
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Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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That is NOT a blue screen of death.  Notice that they cannot even spell correctly (suck, instead of such). My suspicion is that it is "hostage ware" and you'll be asked for a payment if you call that number.  A reverse lookup states that the number is "unlisted" at the owner's request.

If you do a Ctrl-Alt-Del, you will see about a dozen "Form 1" apps running, each of which corresponds to one of these fake BSOD screens.  Kill each form, one at a time, and then you will eventually get to your desktop.  Run your Antivirus and Antimalware immediately and get rid of that hostageware.

MORE INFO:

This appears to be tied to a process that calls itself "Micosoft Defenders" - note the plural Defender(s) on that.  The process is repeatedly running Mint.exe located in the C:\Windows\SysWOW64 folder. 

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Last updated March 7, 2025 Views 2,562 Applies to: