Blue screen fatal error c0000102 applying update operation

I keep getting this error fatal error c0000102 applying update operation as I'm updating my laptop.  The message is on the blue screen. Any ideas as to what to do?

 

Question Info


Last updated December 13, 2018 Views 6,371 Applies to:
Answer

Hi,

1.      Have you made any changes to your computer?

2.      Are you able to boot your computer in normal mode?

3.      When exactly do you get this error message?

Method 1:

Step 1:

I would suggest you to check in safe mode

Advanced startup options including safe mode

http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

Step 2:

If are able to boot in safe mode check if there are any software conflicts, to do this perform clean boot.

I would suggest you to perform clean boot state help in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.

 How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note: After troubleshooting, make sure the computer to start as usual as mentioned in Step 7 in the above KB article.

Method 2:

I would suggest you to refer the link and check.

Resolving stop (blue screen) errors in Windows 7

http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Method 3:

You cannot install some updates or programs

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756  How to back up and restore the registry in Windows

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058

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