Blue screen every 10 minutes! I'm gonna be crazy!Somebody help!

I've already uploaded the dump files. You can find them in my space.  Thanks so much.

here is the situation. When I download something or connect to a usb,it turns the blue screen.Now it gets worse.Every ten minutes!

BCCode: 101
  BCP1: 00000031
  BCP2: 00000000
  BCP3: 807C5120
  BCP4: 00000001
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1                               

     

 Please help me to solve the problem.Thanks a lot!

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  • What you have already tried to fix the problem
 

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Last updated August 13, 2018 Views 6,896 Applies to:

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What computer do you have (make/ model)?

Have you checked for updated drivers from the manufacturer of the computer?

Have you checked for a BIOS update?

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Hi,

Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies.

http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

You can use BlueScreenView to paste the BSOD info into a message here.

VIEW - HTML Report ALL ITEMS    or  Right Click on a BSOD line and select same. Then copy and
paste the lines in to a message here. Be sure and check the filename section. Also check the time
in MyEventViewer for other possible information.


===========================================================

Check with these utilities to see if any information can be gathered :

This is an excellent tool for posting Blue Screen Error Information

BlueScreenView - Free - scans all your minidump files created during 'blue screen of death' crashes,
and displays the information about all crashes in one table.
http://www.nirsoft.net/utils/blue_screen_view.html

-------------

MyEventViewer can be checked at the time of the BlueScreen (BSOD) to within a second or so of the
time of the BSOD to provide more information as to possible cause - see TIP.

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file -
set it to a bit before and after the time of the BSOD.
http://www.nirsoft.net/utils/my_event_viewer.html

------------

AppCrashView - Free - a small utility for Windows Vista and Windows 7 that displays the details of all
application crashes occurred in your system. The crashes information is extracted from the .wer
files created by the Windows Error Reporting (WER) component of the operating system every
time that a crash is occurred. AppCrashView also allows you to easily save the crashes list to
text/csv/html/xml file.
http://www.nirsoft.net/utils/app_crash_view.html

Hope this helps.


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Hi Johannes,

please update your BIOS to version 210.

You still use Version 205.

Vendor American Megatrends Inc.
BIOS Version K52Jr.205
BIOS Release Date 12/31/2009

http://www.asus.com/product.aspx?P_ID=CyyiEd0t9iKZ6Afg

A CPU core is not responding, maybe the new BIOS solves it.

 Processor Version             Intel(R) Core(TM) i3 CPU       M 350  @ 2.27GH

Are the 2.27GHz the default clock rate of your Intel i3 CPU?

André


"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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I have already updated the BIOS to version 210.

But it's not working.Blue screen problem still exists...I don't know what's going on....

 

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Hi,

Use the troubleshooter in the post above to try to gather information.

Especially check the Faultwire site.

BCCode: 101   0x00000101  <-- read this
http://www.faultwire.com/solutions-fatal_error/A-clock-interrupt-was-not-received-on-a-secondary-0x00000101-*1254.html?order=date

Check the troubleshooting methods listed there along with ones in the troubleshooter.

This can be hardware however you might get lucky checking software causes. Do not forget to
check to low level chipset drives at the System maker's or motherboard maker's sites as well as
other drivers (and BIOS which you have checked).


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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I used the BlueScreenView to check all my dump files.

It shows that all the crash caused by "ntkrnlpa.exe".   What is this problem?    Thanks a lot!

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Hi,

No, unfortunately that means whatever caused the BlueScreens drove that driver into fault.
The real culprit can be software or hardware or even both.

Check in the lower section, Filename, and you will see that ntkrnlpa.exe is part of Windows
itself. "Usually" when you see a Windows driver shown as the cause it means that something
else caused it to fault.

Since you have little to work with and have updated the BIOS, try a broad based approach
and update the major drivers, low level chipset drivers, check the antivirus to see if anything
improves.


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Also, can you provide some more info on the computer?:

Start > type msinfo32 in the "Search programs and files" box and press "Enter" > File > Save > then save as an .nfo file

Then make the resulting .nfo file available via Windows Live SkyDrive.

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Hi,

You have other BlueScreens than 101. In BlueScreenView click on each one in the top
section and look at the listings in the bottom 'Filename' section.

These are the 3 on your Skydrive now :

Crash List - Created by using BlueScreenView

Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company Processor Computer Name Processors Count Major Version Minor Version
081110-14180-01.dmp 8/12/2010 8:33:16 PM   0x00000101 0x00000031 0x00000000 0x807c5120 0x00000001 ntkrnlpa.exe ntkrnlpa.exe+dcd10 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 32-bit   4 15 7600
081110-15818-01.dmp 8/12/2010 8:33:06 PM   0x00000101 0x00000031 0x00000000 0x8fd36120 0x00000003 ntkrnlpa.exe ntkrnlpa.exe+dcd10 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 32-bit   4 15 7600
081110-20014-01.dmp 8/12/2010 8:33:11 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 0x00000012 0x00000002 0x00000000 0x975b0f02 JME.sys JME.sys+10f02       32-bit   4 15 7600


This is the lower 'Filename' section for the 3rd or last one in the top scction.

Crash List - Created by using BlueScreenView

Filename Address In Stack From Address To Address Size Time Stamp Time String Product Name File Description File Version Company Full Path
ntkrnlpa.exe ntkrnlpa.exe+467eb 0x83e53000 0x84263000 0x00410000 0x4a5bc007 7/13/2009 4:15:19 PM Microsoft® Windows® Operating System NT Kernel & System 6.0.6002.18267 (vistasp2_gdr.100608-0458) Microsoft Corporation C:\Windows\system32\ntkrnlpa.exe
termdd.sys termdd.sys+d023 0x8c813000 0x8c823000 0x00010000 0x4a5bcadf 7/13/2009 5:01:35 PM Microsoft® Windows® Operating System Terminal Server Driver 6.0.6002.18005 (lh_sp2rtm.090410-1830) Microsoft Corporation C:\Windows\system32\drivers\termdd.sys
ndis.sys ndis.sys+5e2ef 0x8c829000 0x8c8e0000 0x000b7000 0x4a5bbf58 7/13/2009 4:12:24 PM Microsoft® Windows® Operating System NDIS 6.0 wrapper driver 6.0.6002.18005 (lh_sp2rtm.090410-1830) Microsoft Corporation C:\Windows\system32\drivers\ndis.sys
JME.sys JME.sys+10f02 0x975a0000 0x975b9000 0x00019000 0x4b187074 12/3/2009 7:14:12 PM          


Be sure to check your Network drivers which JME.sys is part of at the System (or motherboard) and device
makers' sites.

BCCode: d1   0x000000d1  <-- read this
http://www.faultwire.com/solutions-fatal_error/DRIVER-IRQL-NOT-LESS-OR-EQUAL-0x000000D1-*1210.html?order=votes

Refer to the troubleshooter link originally posted for more help.

Hope this helps.


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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The 0x101 bug check is difficult to debug with a minidump, because there are a lot of missing data. You should contact the ASUS and MS support:

http://support.microsoft.com/gethelp/default.aspx?content=ph;en-us;14019


"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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