Blue screen errors how do I fix them?

Hi
I have been having issues with my device I haven't yet updated to the 24h2 version after i saw that the blue screen problems have escalated after that update should I update to the newer version or stay at the previous one? The point is I am having bsod problems already for a while now and I have these minidump files.

Could you please have a look at them and guide me on what to do this problem makes it really hard to use the device for a long period of time the laptop crashes randomly and all work goes in vain also I did some memory diagnostics and there was issue with the kernel power which was marked as a critical problem please help me on that part too.

https://1drv.ms/f/s!Aibp9TMMYwPsgVjaNzw5Ohdr19ec?e=26B9IZ these are the dump files
Thank you in advance

Hi,

Open start and search for feedback and open the Feedback Hub app and report this issue and you may attach dump files there.

Have you updated your drivers?

Open start and search for cmd and right click and run as administrator and then type the following command:

sfc /scannow

Press enter and let it runs and see what the result is?

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Hi
Thanks for responding I have my drivers updated my windows up to date and also the bios updated tried pretty much everything in my knowledge also have already tried this command u told me to run but will do again i ran a memory diagnosis image health recovery using cmd but the problem still persists.
Please guide on what to do and I will put on a feedback in the app.
Thanks

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Question Info


Last updated April 16, 2025 Views 27 Applies to: