Ask a new question

Blue Screen: ErrorCode 0xc0000001

I do not have Backup disc or flash drive. have downloaded Win 10_20H2_English_64 and the _32  Help needed from this point

Please advise steps to recover Win10.  I do not know if this is 64bit or 32bit. The machine is about 7 yrs old.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Good evening Vance:

My name is Miguel Ángel and I am an independent Microsoft advisor. I'll try to help you in this lovely day.

The 0xc0000001 BSOD means that the files necessary for booting are corrupted. The blue screen must be like this:

https://www.stellarinfo.com/blog/wp-content/upl...

Follow these steps to perform a start-up repair:

1. Press F8 for start-up settings. You will see something like this: https://bit.ly/2Tx0tMc
2. Press F10 for more options. You will see this: https://bit.ly/3kMtaRe
3. Press 1 to launch recovery environment. You wil see this: https://bit.ly/34ySzsd
4. Press Troubleshoot. You will see this: https://bit.ly/2JdNaP2
5. Press Advanced Options. You will see this: https://bit.ly/3oxl9lw
6. Press Startup Repair, and let it try to find the issue.

Tell me how it goes, please. We'll find more solutions if this one doesn't work.

Best wishes,

Miguel Ángel.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Freetings Miguel,

thank you.

i have presses f8

and items 1-9 list.

i have attemptes to then press amybofnthe available numera (1-9) to no avail.

the screen then defaults back to the 

RECOVERY

Your PC etc.

thanks

am still stumped

Any way to live chat this ?

thanks

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Vance!

In the items 1-9 list, you have to press F10. It doesn't do anything?

If it doesn't, try turning off your laptop as soon as Windows logo appears. Do it twice more until it boots into Automatic Repair.

Let's see if we fix it! Don't worry about it.

I don't think I'm able to do live chat, but I'll be quick answering you, no worries!

Hugs,

Miguel Ángel.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Miguel,

thank yiunfor yiur attempts at the help needed. I sincerely apprexiate that.

each time i started All that areives on the sxreen was the blue screen. At that oont i hit “wntwr”, the pc then proceeds to black and shortly a “windo logo” appears. I shut down instantly. Sis this three x. No luck. Thanks

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

No worries! We will still work on it. I'm sure we will fix it!

Do you have any 8GB USB drive? We'll need one in order to recover the system.

We will need to know if it's 32 or 64 bytes, can you tell me the device's model?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Lenovo

type 4389-W4J S/N R8-4K1RF 10/06

prosuxt ID: 4389W4J

aithiut being able to turn it on to find the 64 Or 32,

i dis go to microsoft WIN-10 down loaded on another computer both copies 32 and 64.

i will find a flash deive now

thanks

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

We will try with 64 bits, it will just be used for recovery.

You can download Windows 10 Installation Media here: https://www.microsoft.com/en-gb/software-downlo...

Download the tool, plug in your USB and execute it. It will do everything else.

Keep me updated, and don't panick. Everything will be fine :)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks Miguel,

have downloaded and pluged in....

have hit enter

and  no result

blue screen

RECOVERY

thanks 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Vance!

Have you used the link I posted up there? Does it boot to normal Windows or to the USB?

If it boots to Windows ignoring the USB, we will change the boot order in BIOS.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Greetimgs Miguel,

1) yes i used the link

2) i dont know

basically nothing hPpens when i plug in the flash drive and hit enter

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info

Last updated November 29, 2023 Views 113 Applies to: