I recently purchased a new Dell Inspiron 5575 with a Radeon Graphics card and an AMD Ryzen processor (maybe 5 months ago. I had frequent blues screens, however, after changing a power setting and reinstalling windows they seemed to stop for a while. The issue has returned though and it is becoming a nuisance. Support from Dell is worthless, its just foreigners reading a script that have no idea what they are talking about. I would like to try to find a solution to avoid waiting on sending it out for repair. The blue screen is random of terms of when it happens and it usually happens in pairs; it will blue screen and shut down then shortly after it being on again it will happen again.
Here is the information from a couple of the errors, although sometimes they are slightly different. Any help would be greatly appreciated.
Problem signature
Problem Event Name: BlueScreen
Code: 116
Parameter 1: ffffc5810332a010
Parameter 2: fffff80aae60f814
Parameter 3: ffffffffc0000001
Parameter 4: 3
OS version: 10_0_17134
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 1033
Extra information about the problem
Bucket ID: 0x116_TdrBCR:3:C0000001_Tdr:9_IMAGE_atikmpag.sys
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffffcb88c3b616c8
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_17134
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 1033
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffe100d4671010
Parameter 2: fffff8010e0af9c8
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_17134
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 1033
Extra information about the problem
Bucket ID: LKD_0x141_Tdr:6_IMAGE_atikmpag.sys
Server information: 019a5b87-7201-47b6-8b4e-ae3d23956961