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Blue screen error: Critical_Process_Died

I just built my first pc. Started getting occasional crashes where upon startup loading into desktop it would freeze and show blue screen with said error. It didn't happen every startup, but later same day it would happen just about every startup. I reapplied thermal paste, tried fixing it in windows safe mode, did the backup and basically went through the whole windows setup again. Still keep getting crashes occasionally. I believe it has nothing to do with cpu overheating, because I reapplied thermal paste and it runs the same as before. And temperature is normal, furthermore it didn't crash during games. Only crashes at startup, never after.

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My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today..

See if your computer is creating minidump files.

To find these files, this is the path "C:\Windows\Minidump".

First copy and paste all the minidump files you have to another folder and then zip it. Then upload the ZIP file to the cloud on a website like OneDrive, Google Drive or Dropbox.

Choose to share or right click and get the share link.

Please post the link to the ZIP file here so it can be reviewed.

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No I don't have minidump files (there at least).

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Ok, please export the event logs, upload to a cloud and send here.

Press Windows key + R and type eventvwr
Within Event Viewer, expand Windows Logs.
Select System > Click Action > Save All Events As...

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The logs indicate that whatever is causing the BSOD is RAID-related.

Are you using RAID?

If not, go into the BIOS and look for the option to check if it is enabled.

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I'm not familiar with RAID, but as much as i understand it's to setup multiple SSD's or HDD's. I only have 1 SSD.

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Ok, please check in BIOS if the option is enabled.

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It was disabled. I enabled it, still crashed.

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Keep it disabled.

Go to the manufacturer's website, search for your system/motherboard model and download the available drivers.
Also check if there is a BIOS update available.

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I updated the BIOS and downloaded and AMD Chipset driver.

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Last updated April 16, 2025 Views 52 Applies to: