Blue Screen Error: BUGCODE_USB_DRIVER 0x000000FE

<USB?> Error codes and BSoD

I seem to be getting error codes very often on my new laptop.  It is a HP pavilion dv6, with windows 7 OS.  It seems that atleast once a day i get a USB error code.  I even get the Slue Screen of Death when I have nothing in any of the USB ports.  I've been trying to write the numbers down, but I'v only really gotten one of the codes. 

FFFA8807725C80

If you could point me to a solution I would greatly appricate it.

 

Question Info


Last updated June 29, 2019 Views 57,376 Applies to:
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Answer

Hi,

You can troubleshoot these yourself using BlueScreenView, MyEventViewer and the other methods
in this thread. Be sure to use MyEventViewer to check at the times of the BSOD's or within a second
before them to see if anything is helpful in the Event Viewer. Top 3 replies.

http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

=============================

Although the Bug Check 0xFE: BUGCODE_USB_DRIVER does usually indicate hardware it could easily
be a USB device attached and not System USB hardware. And you can never really rule out drivers.

BCCode: FE    0x000000FE  <-- read this
http://www.faultwire.com/solutions-fatal_error/BUGCODE-USB-DRIVER-0x000000FE-*1251.html?order=date

--------------------------------------------------------------------------------------

Is this a Upgrade installation of Windows 7 or did Windows 7 come on the system from the factory?

A possible cause could be Windows Updates, especially drivers. Even drivers not usually thought of as
USB related, such as video/display, network (NIC & WiFI), and others, can be the cause.

Remove ALL USB devices from the computer. Be sure to check for updated drivers for ALL USB
devices.

References to Vista also apply to Windows 7.

Do these to clear corruption and repair/replace damaged/missing system files.

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

-----------------------------------------------

Then lets refresh the USB Stack

Control Panel - Device Manager - click anywhere in the blank/white area - then VIEW - Show
Disabled Devices - look everywhere (except USB Controllers) for any hidden/disabled devices 
(may have none or more than one) and Right Click on it - UNINSTALL.

Control Panel - Device Manager - USB Serial Controllers - RIGHT CLICK on EVERYTHING and
UNINSTALL all except the category itself - REBOOT - this refreshes the driver and the USB stack

This KB shows the XP how to and the Vista and Windows 7 methods are identical
http://support.microsoft.com/kb/310575

Here is a utility to help but do the above 1st.

USBDeview is a small utility that lists all USB devices that currently connected to your computer,
as well as all USB devices that you previously used. Run it Options and check the 1st three
choices to see if any are there.

http://www.nirsoft.net/utils/usb_devices_view.html

You would remove all instances of the devices then reboot.

----------------------------------------------

If needed try both of these :

Tips for solving problems with USB devices - and a Mr Fixit
http://windowshelp.microsoft.com/Windows/en-US/Help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

Hardware devices not detected or not working - Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

=======================================

After the above attach one USB device at a time to see if any cause the issue.

Hope this helps.


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Answer
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Hi,

Here is what I use and recommend : (These are all Free Versions and very effective.) 

Avast and Prevx have proven extremely reliable and compatible with everything I have
thrown at them. Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible. Use MSE and Prevx or Avast and Prevx however not all 3.

Avast Home Free - stop any shields you do not need except leave Standard, Web, and
Network running.

Prevx - Home - Free

Windows Firewall

Windows Defender (not needed if using MSE)

IE - Protected Mode

IE 8 - SmartScreen Filter ON  (IE 7 Phishing Filter)

I also have IE to always start with InPrivate Filter active if IE 8.
(You occasionally have to turn it temporarily off with the little Icon on LEFT of the + bottom
right of IE)

Two versions of Avast are available 5.x and 4.8x

Avast 5.x - Home - Free - Stop the Shields you do not use (except File, Web, Network, &
Behavior) - double click the Orange Icon in Notification Area - Real Time Shields - click the
Shield you want to stop - STOP. To stop the Orange Icon from showing an error indicator -
click the Orange Icon - Upper Right - Settings - click Status Bar - uncheck the Shields you
disabled - click OK
http://www.avast.com/free-antivirus-download

Avast 4.8x - Home - Free - stop any shields you do not need except leave Standard, Web,
and Network running. (Double Click Blue icon - details next to OK. - upper left Shields -
Terminate those you do not use.)
http://www.avast.com/free-antivirus-download#tab4

Or use Microsoft Security Essentials - Free
http://www.microsoft.com/Security_Essentials/

Prevx works well along side Avast or MSE

Prevx - Home - Free small, fast, exceptional CLOUD protection, works with other security
programs. This is a scanner only, VERY EFFECTIVE, if it finds something come back here
or use Google to see how to remove. 
http://www.prevx.com/   <-- information
http://info.prevx.com/downloadcsi.asp  <-- download

PCmag - Prevx - Editor'a Choice
http://www.pcmag.com/article2/0,2817,2346862,00.asp

Also get Malwarebytes - free - use as scanner only. If you ever suspect malware, and that
would be unsual with Avast and Prevx running except for an occasional low level cookie
(no big deal), UPDATE it and then run it as a scanner. I have many scanners and they
never find anything of note since I started using this setup.

http://www.malwarebytes.org/

Hope this helps.


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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