Blue Screen caused by ntkrnlpa.exe

 I have an HP 9350 that I put windows 7 on and I am getting BSOD either when it goes in to sleep mode or on wakeup. Below is the attached file from BlueScreenView. The problem is with the ntkrnlpa.exe but I don't know how to fix it. Right now I have the computer set to not enter sleep mode and all is fine. I would really like to be able to let it enter sleep and save some juice so I would like to get it resolved. Anyone have any ideas? Any help is appreciated!!


022110-36223-01.dmp    2/21/2010 8:31:14 PM    DRIVER_POWER_STATE_FAILURE    0x0000009f    0x00000003    0x86036690    0x8078adb0    0x85e33008    ntkrnlpa.exe    ntkrnlpa.exe+dce10    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16481 (win7_gdr.091207-1941)    32-bit        C:\Windows\minidump\022110-36223-01.dmp    4    15    7600   
 

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Last updated May 29, 2019 Views 157,459 Applies to:
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Answer

Hi Kevin, 

This behavior occurs when drivers do not handle power state transition requests properly. 

I would suggest you to download the hotfix from the below mentioned link and install it on your computer to fix this issue. 

Error message when you try to resume a Windows 7-based or a Windows Server 2008 R2-based computer from hibernation: "Stop 0x0000009F" 

http://support.microsoft.com/kb/977186

 

Regards,

Divya R – Microsoft Support.

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