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Black screen on Lenovo Ideapad 3 15itl6

Hi, so a few days ago while I was testing out my new LED lights, I had plugged in the chord to my lenovo ideapad 3 15itl6 and it had shut off. I have never had this problem before as I always tested out my lights like this. The screen will not turn on. If I close the laptop and open it back up, the power light doesn't turn on. The only light that turns on is the light indicating that the laptop is charging. I tried to reset it and connect it to my television with an HDMI chord, but nothing seemed to be popping up. I'm not sure what might be the issue, but I need help with this as soon as humanly possible. Thank you.

Answer
Answer
Hi ,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

I am afraid it is more a hardware-related issue rather than a software-related issue. If your laptop is still under warranty, it is best to return it to the store. If not, contact the manufacturer's support services to provide you with accurate steps to fix it.

If you are comfortable of doing so, you can disconnect all attached devices to the laptop, then press and hold the power button for 30 seconds. After that, turn it on.

If it does not work, open the laptop cover and remove the battery, then plug the charger and turn it on. Does it work?

Also, ensure the RAM sticks work fine. Remove and reseat them carefully.

If you do not want to troubleshoot the hardware, it is best to take it to a repair shop for hardware checks.


Please let me know if you need further assistance.
Sincerely,

Dyari Barham
Independent Advisor & Microsoft Community Member

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Last updated April 16, 2025 Views 646 Applies to: