Hello Duco,
Welcome to Microsoft Community forum. We would be glad to help you.
A black screen may occur if there is a problem with the video card drivers.
1. What is the make and model of your PC?
2. What is the model of the GPU installed on your PC?
3. When you get the BSOD, do you also get any error code?
I would suggest you to try the following steps and check:
Method 1
Boot the system in Safe Mode and check if you still face the issue.
Refer to the link
http://windows.microsoft.com/en-us/windows7/advanced-startup-options-including-safe-mode
If the issue is not there in Safe Mode then
Perform a
Clean Boot to see if there is any software conflict as clean boot helps to eliminate software conflicts.
Follow the link below to perform clean boot:
“How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8”
http://support.microsoft.com/kb/929135
Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal
startup after fixing the issue.
Method 2
If you are able to boot in Safe Mode, uninstall your graphic card from the device manager and check. Follow the steps below:
1.
Click on start and open control panel.
2.
From control panel, open device manager.
3.
Under display adapter, look for your graphic card.
4.
Right click on it and select uninstall.
Also check the option that says delete driver software for this device.
Now try to restart the system and boot he system in normal mode and then reinstall the latest drivers for the graphic card from the manufacturer’s website.
Method 3
Follow the steps in the article:
http://windows.microsoft.com/en-US/windows7/why-is-my-screen-black-when-i-start-windows-7
Also, check the article:
http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7
Chkdsk disclaimer
Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.
Note: Make sure that you back up the data before proceeding with Check disk.
Important This
section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry
before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
Hope this information is helpful and do let us know if you need further assistance. We will be glad to help.
Regards,
Deepak.
