Big Fish Games issue with Windows 11

I have a new laptop with Windows 11 OS. I can install and open Big Fish Games manager, but when I go to "Purchase History" to download one of my previously purchased games, "ERROR 1400 You Must Have a Network Connection." It has been added to my anti virus firewall already.

Any help would be very much appreciated.

Suzanne

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My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

Follow the Big Fish Games support solutions, if the problem persists you will have to contact their support.
https://bigfishgames.zendesk.com/hc/en-us/artic...

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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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This is most unhelpful! Is the file we are being instructed to download corrupt? I am getting no help from BFG support. I have been a member for years. I have a new Laptop and the game will not install. Not happy.

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Bonjour,

you ave to translate my post

il faudra traduire ma réponse

j'ai u le même probleme avec windows 11

il faut mettre à jour le game manager

ensuite rechercher le jeu sur big shif.com

télécharger la version d'essai

jouer 2 minutes

revenir dans le game manager

réactiver le jeu. celà a fonctionné pour moi

en espérant que celà vous servira, je vous souhaite une bonne continuation

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Last updated May 19, 2024 Views 222 Applies to: