Hello Shabir,
Thank you for posting in Microsoft Community.
I understand the inconvenience you are facing in Windows. We will help you.
To assist you better, I suggest you to answer the below questions.
- Do you have the driver downloaded for your system, if yes, for which version of Windows you have downloaded?
- What happens when you try to install the drivers?
I suggest you to install the drivers in compatibility mode and check if that helps.
- Download the driver from the manufacturer’s website.
- Right-click on the driver setup.exe file and click on
‘properties’.
- Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows previous operating system from the drop down menu and proceed with the installation.
- Once this is done, restart the computer and check if the issue persists.
Reference: How to install drivers in
Compatibility Mode
Hope it helps. Keep us posted to help you better.