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Battery #2 Not Charging (0%), Cable Plugged In [Windows 10]

Hi Guys!

My Windows 10 recently got updated and I noticed that my battery #2 has stopped charging (see screen-shot below). I have updated to the latest drivers, that did not fix it. I tried deleting the ACPI-Compliant Control Method Battery Driver then installing it again but that didn't work. I have tried everything that I could read up on this and nothing has worked so far.

Help me out, please! You're my only hope!


Most probably a battery issue. It doesn't charge when usually it is out of life.

You might diagnose the battery using a tool/software provided by the OEM for better analysis.

Windows also generates battery report, but it doesn't help IMO

Mark Yes below the post if it helped or resolved your problem

Opinions expressed are solely my own and do not represent the views or opinions of Microsoft.

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Hi Sumit,

You are right. I tried the Windows battery report and it was not useful. What I found strange is that the battery was being charged the day before and then it stopped charging. I am going to see if I can get another battery to see if it charges. If yes, then it has to be a Windows issues. If no, then you are right, it is a battery issue.

Thanks!

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Last updated January 20, 2024 Views 1,269 Applies to: