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BAD POOL CALLER While Running Pubg Pc via Steam


Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Fri 24-05-2019 08:49:34 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\052419-26218-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1BC8A0)
Bugcheck code: 0xC2 (0x46, 0x610000, 0x0, 0x0)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 24-05-2019 08:49:34 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!RtlTraceDatabaseValidate+0x5C33)
Bugcheck code: 0xC2 (0x46, 0x610000, 0x0, 0x0)
Error: BAD_POOL_CALLER
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 
Hi Naruttam, BSOD's are generally caused by a corrupt or incompatible device driver, to diagnose the underlying issue, I need to analyse your Mini-dump file(s):

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Zip up the contents of that folder

If you have problems zipping those files, copy them out onto your Desktop and zip them from there

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .
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Here is the link

https://www.dropbox.com/s/9ztb5pd4xizr5zb/052419-26218-01.rar?dl=0  (For compressed)

https://www.dropbox.com/s/c4chnpjbhp81h9v/052419-26218-01.dmp?dl=0  (Unzip)

https://drive.google.com/file/d/11L4_BABi-SymU0t91LRqeR_mYtS0yS04/view?usp=sharing

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Question Info

Last updated June 1, 2023 Views 90 Applies to: