Attachment window pops up with Godaddy mail

Using windows 10 and microsoft edge whenever we hit compose or reply we get the add attachment window popping up. Does not do this on vista/firefox, or win10/firefox.  ANy ideas, y'all?

 

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Last updated June 18, 2019 Views 5,493 Applies to:
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Answer

Hi Anthem,

Thank you for providing the information.

Let’s try with some steps which helps you resolving the issue.

Step 1: Perform a clean boot and check if issue persists.

To disable all non-Microsoft services consult the article called Clean Boot.
Follow:
https://support.microsoft.com/en-us/kb/929135

Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting"

Disclaimer: A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

Step 2: Run a Windows app troubleshooter and check.

Refer: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Keep us posted to help you better.

Thank you
Sachin.V
Microsoft Community

7 people were helped by this reply

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