AsRock N68-VS3 UCC and Windows 10 64 bit

Hi Maria,

It happens that there's a corrupted file inside one of your system folders that makes the sound output inconsistent or not working at all. When a component of an operating system that involve audio devices has been missing or corrupted, your audio output will function in an unusual behavior.

Here's what you can do:

Important: The first thing to do is to install your device manually, you need to visit the website of the device manufacturer to download the latest drivers and install it. If the latest drivers are not available, you can also contact them directly through their support hotline.

• There’s a built-in utility called System File Checker tool that helps users to perform scanning, repairing, and restoring of missing or corrupted files of a computer. You can visit this link: Use the System File Checker tool to repair missing or corrupted system files to know how to run this tool.
• Perform a full system scan by using Windows Defender.
• Update your operating system to the latest version including the cumulative updates.
• Test your speaker or any sound output by replacing them. Try the other device if it does the same.

• There’s a tool that helps troubleshoot sound issues in Windows. You can visit this link: Fix sound problems and follow the steps provided. Once there, click the drop-down menu and select a situation that applies to you.
• Visit our Tech Blog: Windows 10 – Audio Troubleshooting Tips.

• You can also download and run our easy fix solutions from this link: How to use Microsoft easy fix solutions. Once there, click the Find and fix problems playing sounds hyperlink. Download and run it to start the troubleshooting.

Let us know if you need more help.