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ALL MY ACCOUNT DATA WAS DELETED AFTER UPDATE

after windows forced me to update and wait 30 minutes to install it i was met with an account screen that looked like a guest. i hadn't logged in or anything but when i tried to log out i found that my account had been completely reset and all my files had been lost. i have all installed programs still available but no documents or downloads etc. i have no backup and when i tried to go back to an earlier build it said that my account had been added after the recent upgrade. my account has been there from the start! i want to know if i remove this account and roll back how will i get my old account back?

in the C drive there's an 3 new files in users. (my account name is admin)

theres default.migrated, admin and admin.LENOVO-PC

admin is my account from before the update, intact with all my files. default.migrated is just a bunch of folders and admin.lenovopc is empty.

my theory is my account was hidden and replaced with a new empty one but i'm scared to delete this one because i don't know how to get all my settings and files back from my old account 

should i delete this account and roll back to the previously version

lenovo u530 touchpad on windows 10 version 1709 installed today 

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SOLVED

DONT LOOK AT THE COMMENTS

http://www.tomshardware.co.uk/forum/id-3574413/windows-fall-creator-update-1709-wiped-account.html

you go to hkey_local_machine and change your new local image path to your old one

Moved from:     Windows / Windows 10 / Windows update, recovery, & backup

Yes, your guess is on the right path

2017 10 20- MISSING APPS AFTER INSTALLING WINDOWS 10 FALL CREATORS UPDATE – FCU – TEMPORARY PROFILE
https://answers.microsoft.com/en-us/windows/for...
This reply from MS has the following steps
1 Repair or Reset the missing apps
2 Uninstall and reinstall the missing apps
3 Re-register the missing apps using PowerShell –
4 Back out Windows Update
5 Perform Windows Reset
.
*****
.
As computer scientists we are trained to communicate with the dumbest things in the world – computers –
so you’d think we’d be able to communicate quite well with people.
Prof. Doug Fisher

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Hi, this is happening much too often at the moment, I think you are logged into a temporary account . . .

Please open Windows File Explorer
Navigate to C:\Users
Do you see your User Profile folder in there appended with a computer name?

Open that folder and check inside Pictures, Documents . . . etc. and see if your files are there

If your files are there, I would back them up as soon as possible

Your best option then is to create a new profile with admin privileges and copy all your data to the new profile . . .

If you still cannot find your files, please let me know!
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Sounds like you have logged into a temporary profile. Try restarting your computer a few times. Press Control + Alt + Delete
Click Sign out
At the sign in screen, click the power button, then click Restart. Do this a few times then try signing again. If the desktop still does not show up, then create a new local user account.

Try creating a local account:
https://www.groovypost.com/howto/create-local-a...

Sign into the new account.
Open File Explorer on the Taskbar > This PC
Open the drive where Windows is installed
Open Users
Look if your old account old is there with your files - it might be amended with the machine name.
Best,
Andre
twitter/adacosta
groovypost.com

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Please see how to Fix a temporary account:
https://www.tenforums.com/tutorials/48012-fix-y...
Mark Yes below the post if it helped or resolved your problem

Opinions expressed are solely my own and do not represent the views or opinions of Microsoft.

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i can't reset my computer since i don't have a backup and you haven't answered my questions:

does rolling back to the last update restore my account?

if i update again will it delete my account again or i should this a random error?

also i don't have any missing apps, my old user profile is still in C:/users, so should i delete this profile and roll back?

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Hi, this is happening much too often at the moment, I think you are logged into a temporary account . . .

in account settings it doesnt say anything about a temp account

as mentioned, yes my old user profile is still there but i don't know if i delete this new account and roll back i for i will get my old account back

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Hi, from reading so many of these threads in the past week, rolling back does not seem to be an option. 

In Account Settings it will not mention anything about a temp account, since this is a bug in the latest Windows 10 update, Windows does not realise you are signed into a temp account !!

A lot of users have tried that and are getting an error, that they must remove any accounts created before Windows 10 can roll back

I feel, if they then remove an account they run the possibility of wiping their data, so I would advise against a roll back

That is why, I suggest locating your data, backing it up, creating a new user account with admin privileges and then moving your data to that new account . . .

Steps I provided earlier:

Please open Windows File Explorer 


Navigate to C:\Users 
Do you see your User Profile folder in there appended with a computer name? 

Open that folder and check inside Pictures, Documents . . . etc. and see if your files are there 

If your files are there, I would back them up as soon as possible 

Your best option then is to create a new profile with admin privileges and copy all your data to the new profile . . . 

___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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that would mean i would have to manually change all of the changes i have made over the years! i can't do that manually so rolling back has to be an option

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OK, but I would definitely backup your data before you proceed, just in case . . .
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Last updated May 21, 2024 Views 5,466 Applies to: