All icons disappeared from the desktop, in explorer, on the taskbar, the inscriptions remained

https://i.imgur.com/yWPuwhU.png - here are the template of desktop

https://i.imgur.com/UPQVoEA.png - and explorer

what do i do?

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Hi Vlad,
Kayece here. I will be happy to assist you today.

Based on your description, all of your icons disappeared. To isolate your issue, can you perform the solutions below?

Can you check if your windows and driver are updated? There is a possibility that you had this issue due to the system and drivers are not updated.
Start > Settings > Update & Security > Windows Update, and then select Check for updates.
For drivers, please check your PC, Laptop, or BIOS manufacturer to see if your current driver is compatible with your current system.

Have you tried restarting your Windows Explorer? Restarting Windows Explorer helps resolve your issues.
Press Shift+Ctrl+Esc to open the task manager, then scroll down the list to Windows Processes. Find the Windows Explorer, right-click on it, and hit restart.

If the above steps do not work, please try the solutions below. If the first solution does not work, proceed to the next step.

1.) Press Win + R to open the Run dialog then type cmd > Press OK.
*Type the following in the Command Prompt (Make sure you are on Administrator):

ie4uinit -show

taskkill /IM explorer.exe /F

DEL /A /Q "%localappdata%\IconCache.db"

DEL /A /F /Q "%localappdata%\Microsoft\Windows\Explorer\iconcache*"

DEL /F /S /Q "%localappdata%\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\localstate\AppIconCache\*.*"

shutdown /r /f /t 00

*The last command will instantly restart the computer

Source:https://www.tenforums.com/tutorials/5645-rebuil...

2.) Perform sfc and run the DISM command to check, scan, and restore the health of the system files by following the steps below.

*On powershell (admin), enter each command below:

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow

After all has been processed, Restart your device

3.) Please perform a clean boot.
https://support.microsoft.com/en-us/topic/how-t...

4.) Create a local user or administrator account and see if the issue persists there.
https://support.microsoft.com/en-us/windows/cre...


If you need more help, please let me know.


Stay Safe!

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I am not an employee of Microsoft but a user just like you. ^^
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Looks like a system glitch try restarting Explorer.exe in Task Manager. If that doesn’t help, maybe a Contract Review Lawyer wouldn't fix it, but a system restore might!

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Last updated February 9, 2025 Views 35 Applies to: