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Aktualizacja funkcji dla systemu Windows 10, wersja 1903 — błąd 0x80070002 - Win update error

Hi,

I have a problem with my Win10 update. My laptop cannot update to 1903 version (error 0x80070002). I tried follow available solutions but none was working (manually update, deactivated anti vir, an so on).

Can somebody help me, please?

Robert

Hi Robert,
I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Let us check the Installation log to find why the update failed. Please share the logs as mentioned in this article. You should use a File sharing service like Onedrive or Media Fire to upload files and share the link in the next reply.

https://answers.microsoft.com/en-us/windows/for...

The Panther logs. Files named Setupact.log and Setuperr.log from the following path C:\$Windows.~BT\Sources\Panther

The Rollback logs: These usually are created if Windows Update rolls back. Files named Setupact.log and Setuperr.log from the following path C:\$Windows.~BT\Sources\Rollback

[Only if the error code is 0xC1900101-0x30018] The Device Install Log from C:/$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log


As the log size might be large consider zipping before uploading.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Hi,

Thank you. I'm not familiar with Onedrive an other... But I found I have Google drive. Can you access and help me, please (https://drive.google.com/open?id=17wAgp7geU7DOdv54jdqZ2LlVnfyJ7umH).

I have no Rollback logs.

Robert

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Hi,

Thank you. I'm not familiar with Onedrive an other... But I found I have Google drive. Can you access and help me, please (https://drive.google.com/open?id=17wAgp7geU7DOdv54jdqZ2LlVnfyJ7umH)?

I have no Rollback logs.

Robert

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Hi Sumit,

Could you help me please?

Robert

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Hi Sumit.

What is going on with you? Can you help me?

Robert

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Last updated June 15, 2023 Views 189 Applies to: