advanced options in troubleshoot missing

Hi,

You can also find the reset option in Settings. From there, go to Update & security > Recovery > Reset this PC. Click Get started and choose whether you want to keep or remove all you files. See screenshot below:

Let us know how it goes.

Thanks John -

Sorry, but that's not my problem. I can get there easy, there's nothing there. The options that are 

supposed to be available when you hit "Troubleshoot" are missing. The only option is "Shut down

PC". I am having corrupted profile problems and I could really use those advanced troubleshooting

options. Has anyone experienced this and had a fix? Thanks - TPFC

Got it.

We can try to bring up the advanced startup options during boot time. Press and hold the power button until it shuts down. Turn on your computer and in the middle of boot process, press and hold the power button to interrupt it. You may have to repeat this two or three times until you see a Please wait message on the screen. 

Another way is it boot Windows from your installation disc or bootable USB. If you don't have one, download Windows 10 ISO files. Learn more about it here.

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