Adding Com port to Windows 10

I am having difficulty setting up a com port. I install the Legacy device under Windows Device Manager Action menu. I select add legacy device, search for and install the hardware automatically (Recommended), next (If you know the specific hardware model you want to install, click Next, select it from a list.), select Ports (Com & LTP) under Standard port types, next and get completing the Add Hardware Wizard. I get a message of "Windows cannot determine the settings for this device. Consult the documentation that came with this device and use the Resource tab to set the configuration. (Code 34). What am I doing wrong?
Answer
Answer
Hi Juan,

The error Code 34 that occurs when you’re trying to add a COM port to the Device Manager requires a manual configuration. To sort out your concern, we suggest that you follow the steps provided in this article regarding the error codes in Device Manager in Windows. Once you’re on the page, you may proceed with the steps under the Try these steps first section, and then complete the process. After following the given steps and if the issue persists, you may expand the Code 34 “Windows cannot determine the settings for this device... (Code 34)” option under the How to find your error code in Device Manager section to properly configure the program to address your concern.

Keep us updated about the issue for additional assistance.

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I want to thank you for your response. I found the solution. The com port would not appear in device manager because plug and play detection of the device never occurred. This would not allow the driver to be placed in the correct folder to show in Device Manager when connected. The problem was a faulty USB cable I assumed was good. When I accidentally used a different cable and connected to the device that needed com port, it was promptly detected by windows 10 and installed correctly. It was working all along but never had a chance to fully install drivers correctly due to the faulty cable I used. 

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Last updated May 15, 2023 Views 20,198 Applies to: